Hi.
I have done as the faq says, with no luck.

Further info:
- I can see the thumbnail version of the file, after I try to upload, and the thumbnail says that it is found at http://www.mysite.com/files/filename.jpg even though it's really not. It looks like it never uploads it...even though the chmod permissions are 777.
- I never see the Title or Description(?) text fields.
- When I save the product, and go back in and edit it, the image is gone.
- I can add the file, as an attachment and it uploads to /files/filename.jpg just fine.

Is this image saved to a temp directory or something (until you save the product)? It might be that I am using a multi-server environment that is causing the hangup?

Please let me know what you think!
Thanks!