Ryan, I'm not trying to be

Posts: 4
Joined: 02/19/2008

Ryan,

I'm not trying to be pessimistic, but I've encountered many limitations in my brief introduction to Ubercart. the only reason I tell you about it is because I think it is a very promising platform and I hope you get it right in the long run. I'm also worried about the image this module gives Drupal as an endlessly buggy beta that is being released for production. IMO you need to start delivering stronger releases, even if it means cutting some features.

Some of the main problems I've encountered:
- There seems to be no documentation for the file download type of product. What I was able to find was in the form of forum threads with other people's problems.
Some of my problems with setting up this feature include:

1. Understanding the file system - I eventually found out that one is supposed to set "the folder" from the settings page to then use the path at the product page, however, this is not immediately apparent anywhere, and the wording is confusing. Solution: 30 mins lost trying to figure it out by myself and then another 30 mins lost reading other people's frustration on the forum.

2. Transaction is not set to complete at the end of a purchase. I eventually figured out that I'm supposed to manually activate a Workflow-ng task, but only after another 60 mins of fighting this site for information found in the form of frustrating forum threads, coupled with insistent trial and error.

3. Email notifications not going out. I eventually figured out that I'm supposed to download the Notify module as part of the family of external modules required by Ubercart, even when Ubercart seems to have its own Notify sub-module. However, this was not expressed anywhere in the documentation and Ubercart did not complain about it. I only came to this realization after yet another information-seeking fight with this site.

I had other problems but I think what's mentioned above is plenty. Setting up the same thing with e-commerce was an entirely painless task that was ready to go in a breeze (I'm a first time e-commerce user as well).

Like I said, good luck with the project, I hope it keeps growing, but IMO it needs to become stable and documented a lot more than it needs new features at this point.

Jose.

File Download shows up without a link to the file By: joseonate (25 replies) Tue, 02/19/2008 - 03:22