Hello, I've actually made no changes to my system since my last post here up above. I just went in to give it another go and instead of giving the error I mentioned in above earlier post. This time it actually tried to rate the package and gave this response instead.

undefined: Please enter a valid weight in ounces.
Shipping: $0.00

Order total preview:
Subtotal: $14.99
Shipping: $0.00
Order total: $14.99

at least it rated it at $0.00 and gave the radio button to select this time.

The system is still complaining over the weight issue even though I have 16 ounces in the product settings.

Could you give me some indication when this problem will be addressed? is there something I could try on my end with this?