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torgosPizza wrote:I have

#1 Wed, 04/09/2008 - 09:28
tkn0spdr
Posts: 5
 Joined: 04/08/2008

torgosPizza wrote:
I have found with our server - which is configured as rifftrax.com - we can't send an email to "support@rifftrax.com" from there because the server is configured incorrectly. In our case we don't use the internally-configured mail system on the server, we are hosted internally with Exchange. So the only way for me to get the emails is to have it sent to another email address.

Try sending yours to another account and see if you get it there. If you do, then I would assume that your issue is something similar. Of course check junk on your mail server as well - I've had instances where the mail doesn't get past the server's internal spam guard (like SpamAssassin) and it never comes to my Outlook inbox for sorting.

I'm seeing the same problem; however, what's really odd is that if I place an order with my test account who's e-mail address is david@allstar-printing.com as a customer I get an e-mail acknowledging my order. I also have that same e-mail address as one of the admin notification addresses along with several others in the same domain and those DON'T get delivered.

Seems to me that it points to an error in the code concerning sending out admin e-mails rather than the mail server itself since the same mail server is working correctly for my customer e-mail.

Thanks,
David

Admin checkout notification By: jsudesign (7 replies) Thu, 03/27/2008 - 15:04