I've been having a bit of trouble with the file download feature in ubercart. I've been starting with a clean install of both drupal (5.5) and ubercart (, and I can't help but feel as though I've left out an important step somewhere. I don't know maybe I have, maybe I haven't.

I'll start by saying that I am pretty new to drupal. A lot of the more complicated bits go right over my head. I'm not completely inept, but I'm more of an artist and a designer than a programmer.

The problem that I have been having is that when I attempt to upload a file at /shop/admin/store/products/files, I get the message "warning: is_dir() [function.is-dir]: open_basedir restriction in effect. File(/) is not within the allowed path(s): (/home/upstre5/:/usr/lib/php:/usr/local/lib/php:/tmp) in /home/upstre5/public_html/folksongsingalong.com/shop/sites/all/modules/ubercart/uc_file/uc_file.module on line 763."

When I attempt to set the path in the file download settings, I get the message that whichever folder I select "is not a valid file or directory."

So I think what the problem is is that I haven't the slightest idea where the file download directory is. But I'm not completely sure. I'm almost wondering if this could be a compatibility issue with the two latest versions of drupal and ubercart. Does anybody have any insight into this? What am I doing wrong?