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Home » Forums » Ubercart » Support
Credit card information not showing up
Submitted by rio_gio on Tue, 07/24/2007 - 07:12
rio_gio

Posts: 5
Joined: 06/13/2007

I have CC enabled for payment method in payment settings, but when I go to review an order no cc information actually shows up.

What am I doing wrong?

We will be manually processing payments in-store so this is necessary info.

It asks for everything properly on the checkout, but it doesn't actually show up in the back-end when I go to view an order.

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permalinkTue, 07/24/2007 - 07:28
Ryan

Posts: 1685
Joined: 09/26/2006
AdministratorCode Monkey Head - I eat bugs.

I'm not entirely sure what's still causing this. Are you in Ubercart Alpha 7b? The best thing to do would be to get your account running PHP 5 and that's been fixing the problem every time. Otherwise you can find a few different fixes scattered around the forums. I'm not sure what's the best or which to implement into core.

The first thread would be more likely to have a fix:

http://www.ubercart.org/forum/development/1214/credit_card_information_i...
http://www.ubercart.org/forum/support/1369/im_losing_my_mind_please_help...

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permalinkTue, 07/24/2007 - 08:19
rio_gio

Posts: 5
Joined: 06/13/2007

Actually, I was using alpha 6c.

I just updated and it works fine now.

I should've checked that before making the thread.

Thanks for the quick reply!

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permalinkTue, 07/24/2007 - 19:05
prowler
Posts: 5
Joined: 07/24/2007

I am having this same issue, and have spent the day reading threads to find a solution. I am on alpha7b. My host uses both php4 and php5, or at least that's what they told me, depending on which version is needed. I am not a coder, but I can follow directions and usually figure out problems by myself, but this one has me baffled.

It accepts the order, but in the review screen puts "credit card" in the Paying By: field, with a 0/0 in the Expiration date: field, and all other fields are blank. Same info ends up on order view screen, and in the edit order screen there is no CC info. Can't find it anywhere.

I need to have access to the CC info for manual billing. I love what you've done for this (after installing eCommerce, then totally starting over with uber). Please help!

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permalinkWed, 07/25/2007 - 08:05
Ryan

Posts: 1685
Joined: 09/26/2006
AdministratorCode Monkey Head - I eat bugs.

I bet your host is defaulting to PHP 4 with PHP 5 available. I'd see about specifically requesting 5 to be used for your account. It may just be a setting somewhere that needs to be changed...

If that doesn't work out, check out this post in the second thread I linked to above: http://www.ubercart.org/comment/7211/Credit-Cart-Payments

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permalinkWed, 07/25/2007 - 12:49
prowler
Posts: 5
Joined: 07/24/2007

Thanks Ryan. I knew I needed php5, but after a phone call to my provider yesterday I was informed there was no way to use only php5. After your reply I decided to try again, and was told that their setup uses php4 for files with a .php extension, and php5 for files with a .php5 extenstion.

He had me add the following to my .htaccess file to force the use of php5 for files with a .php extension and use php4 only on files with a .php4 extension:

AddHandler x-httpd-php5 .php
AddHandler x-httpd-php .php4

It's working fine now. I saw a post yesterday with a different change to the .htaccess file and that didn't work for me. This may be specific to my provider (GoDaddy), or not. Thanks for you help though - I wouldn't have pushed it with them without your comments.

Don

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permalinkWed, 07/25/2007 - 12:51
Ryan

Posts: 1685
Joined: 09/26/2006
AdministratorCode Monkey Head - I eat bugs.

Awesome. Cool

Glad it worked out for ya, and maybe I can add that .htaccess tweak to the FAQ here or something. Thanks for posting back. Smiling

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