Credit Card Payment > Review Order brings you back to same page.

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Credit Card Payment > Review Order brings you back to same page.
Submitted by kaizen on Fri, 07/27/2007 - 14:42
kaizen

Posts: 34
Joined: 07/03/2007

I had this working on the test site on another host and I just can not figure out what I have setup wrong. My client processes the credit cards on his own time, not through the site because if he does not have it in stock he does not want the card processesed. On my test site I was able to do this with no issues; for some reason now if I go through checkout and hit review order it brings me right back to the review order page with the credit card information not filled in.

One of my bosses always said whenever something doesnt work ask: What did I do wrong?

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permalinkFri, 07/27/2007 - 16:06
kaizen

Posts: 34
Joined: 07/03/2007

Apparently it just did not like the Debit Visa I was using to test, I tried another card and it proceeded to the next area of checkout.

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permalinkFri, 07/27/2007 - 16:38
kaizen

Posts: 34
Joined: 07/03/2007

The order completes now and says Congradulations check your order history here; you goto the link and theres nothing there. Login as admin to check orders, nothing. I made two accounts and both accounts don't show anything in order history. Nothing in the e-mail accounts either. Thats weird because I had this working on the test site. Hopefully I figure this out soon. =)

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permalinkMon, 07/30/2007 - 07:45
Ryan

Posts: 1693
Joined: 09/26/2006

lol Looks like quite the little conversation you've had here. Not sure why the order status wouldn't be getting updated, but the first place to look would be at orders still in checkout. From admin/store/orders change the order status to In Checkout to see if the info is being submitted in an order. If not... well, I may just have to do some bug hunting.

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permalinkTue, 07/31/2007 - 09:15
kaizen

Posts: 34
Joined: 07/03/2007

Okay that was it they are all in checkout; but why would that be? I see that if I view the order there still is a balance of whatever however I payed via Credit Card for the transaction and the user got a "Thank you for finishing your order, check your status by going to your user page" and upon going to that page there was nothing there. I do believe I had Credit Card, Autherize.net, and Paypal Modules enabled at the time of purchase as you can sort of see above.

I want for any user to be able to pay via Visa/Mastercard/Paypal however not charge their account right away; So that my client can process the credit cards at a later time when the product is in stock.

/* Sidenote */

This reminds me, on my test site when you created a Product you were able to say how many of a particular item you had in stock and when it was out one could not click Add to Cart on the web page and I can not find that either now.

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permalinkTue, 07/31/2007 - 11:11
Ryan

Posts: 1693
Joined: 09/26/2006

Interesting... basically, you should be able to setup Ubercart with the credit card module enabled and not set to process cards at checkout. Then you should be able to run them post checkout using whatever gateway you want. This is the way the Livetest has been setup at various stages in its life. I'll re-establish that, because it sounds like there's some bug preventing orders from being moved from In Checkout to Pending. I can't remember if you've said anywhere what version of UC you're running... can you post that?

(EDIT: fyi, it is working as expected on the Livetest, so I'm curious to know file version - though I'm guessing it's the latest - and other related settings... also, do you have the function uc_get_order_status_id() in uc_cart.module?)

(EDIT 2: oh, and the reason you don't have stock stuff on the second site is that is only available through a module contributed by CpILL.)

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permalinkTue, 07/31/2007 - 13:41
kaizen

Posts: 34
Joined: 07/03/2007

Ubercart Version: 7b
- I make every attempt possible to make sure my Drupal sites are easily upgradable to newer versions for obvious reasons.

Checking while typing so that we have all our bases covered. I just enabled Credit Card Module for payment only. Going to the Store > Payment > Payment Methods and I have this selected:

Validate credit card numbers at checkout.
... because that is a nice feature in case someone types in their card wrong, and this is not selected:

Attempt to process credit card payments at checkout.
Okay I deleted all previuos orders in the Orders > In Checkout section; Logging into test user to see if I can complete an order once again let's see what happens.

Logged into "test" user
Added Item to Cart
Proceed to checkout
Fill in CC Information and press review order
I have made it to the review order
Order consists of one item marked @ $104.99
Press Submit Order
Come to "Order Complete" page
Click on "While logged in, you may continue shopping or click here to view your current order status and order history." to see if order comes up in list
SUCCESS! Test users shows Pending Order Status!
Login to "User1" to check order status
Order history is there.
I may have had the Authorize.net module enabled which was never setup and maybe that was doing something to the orders. I did not check to see if I have "uc_get_order_status_id()" in "uc_cart.module" because this seemed to do the trick unless you want me to look for some other reason. Let me know about that.

Is that contribution by CpILL not available in 7b is that why I did not see the option for it?

Dude you rock; I am a broke college student but I am so contributing something to your donations for making such a kick @ss great e-shopping cart module for Drupal.

Edit: The only thing I need to figure out now is I can not see the credit card # in Store admin > Orders > View Order > View Card Details and in Store admin > Config > Payment Settings > Payment Methods "Enable Credit Card Masking" and "Do not store the full credit card number even at checkout." is unchecked. I noticed the user could not see their own Credit Card info at submit menu either which is okay. If I find another setting and get it to show up I will update this thread but so far I haven't found anything else.

Thanks again for all your time,

-Franksta

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permalinkWed, 08/01/2007 - 15:33
Ryan

Posts: 1693
Joined: 09/26/2006

Are the CC numbers actually being saved to the DB? I've had that problem before...

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permalinkWed, 08/01/2007 - 20:19
kaizen

Posts: 34
Joined: 07/03/2007

How would I know? The CC information has to go somewhere; I had it setup so that I could see the full credit card numbers on my test site however I am having trouble finding where I was able to turn on that I saw them...

All it says is:
Card Owner:
Card Number:
Expiration: 0/0
CVV:

What would be the cause of it not being saved to the db because I want to look into this. Paypal module works great, almost sent my client $104.99 by accident it was justso easy.

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permalinkThu, 08/02/2007 - 09:37
Ryan

Posts: 1693
Joined: 09/26/2006

The main cause is PHP 4. I'd guess the server on your current site is still using it. If that's wrong, there were a couple other threads related to the issue... I think mimetic2's may have had a solution posted in it. Can't remember now.

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permalinkThu, 08/02/2007 - 18:21
kaizen

Posts: 34
Joined: 07/03/2007

I did some research on the forums here and found a few threads on this same issue; I read the one on PHP5 so I just changed the server my client is hosted from to PHP5, they do the .php5 .php4 thing too but you can manually set the whole site to work with PHP5. I haven't had a chance to test it just yet lets hope that does it!!

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Changed settings after 1.0 - 1.3 upgrade

Had a similar issue after the 1.0 -> 1.3 upgrade. Our customer was using the "store credit card" functionality, and after upgrade a few cards were not fully stored until I activated "debug mode" for them.

They store cards rather than processing immediately because they need to check stock before accepting payment.

I've set the system to clear the cards out at the earliest opportunity after being processed, and advised them that this may mean they are not meeting full PCI DSS compliance.

Giant Robot - for campaign, charity, ngo & online store solutions - www.giantrobot.co.nz

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Re: Credit Card Payment > Review Order brings you back to same p

i have a client with the same needs. so now that i've set up cc like above, how do i get the card info?

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