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Need UPS troubleshooting ASAP

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Submitted on Sun, 05/24/2009 - 22:59
Daman
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Joined: 10/08/2008
Juice: 64

I've been troubleshooting this for several days now and I hit a wall. I've setup UPS shipping quotes on other sites with no problems but can't seem to get this one working. Will pay for your time. Please help.

undefined: Hard 111100
undefined: Hard 111210

#1 Submitted on Mon, 05/25/2009 - 00:48 Top View page
torgosPizza
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Bug FinderEarly adopter... addicted to alphas.Getting busy with the Ubercode.
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These sites are setup on the same server? If it's a different server, does that server have cURL installed?

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#2 Submitted on Mon, 05/25/2009 - 08:13 Top View page
Daman
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Joined: 10/08/2008
Juice: 64

No they are not setup on the same server. Not sure about the cURL. Never heard of this to be honest. I read up on it in wiki but still not helpful to me in solving this issue. Any suggestions or recommendations would be much appreciated. Would you be available to troubleshoot this for me? Kinda urgent. Many thanks.

#3 Submitted on Mon, 05/25/2009 - 11:43 Top View page
Daman
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Joined: 10/08/2008
Juice: 64

I found this module.
http://www.ubercart.org/contrib/9749

Would appreciate some feedback before proceeding.

#4 Submitted on Mon, 05/25/2009 - 13:32 Top View page
torgosPizza
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Bug FinderEarly adopter... addicted to alphas.Getting busy with the Ubercode.
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Well you can give it a try - note that the module is only for Ubercart 1.x. I was under the assumption that UPS used cURL to begin with, but perhaps not. And to be clear cURL is something that needs to be installed on your server - so, if your version of PHP was compiled without it, that UPS-Curl module won't help. If you try it and it still doesn't work, you need to contact your hosting company and have them look for any error logs, and possibly install cURL for you.

(By the way, did you see any error messages in Watchdog? Do you have access to the server's error logs as well? Looking at that might help you solve the problem.)

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#5 Submitted on Mon, 05/25/2009 - 15:18 Top View page
TR
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uc_ups doesn't use cURL. It uses drupal_http_request. The UPS URL is an https address, which doesn't work unless PHP has been built with openssl.

Anyway, that's not what your errors are telling you. The Hard error is a failure reply from UPS, so your request is getting through.

<tr>.
#6 Submitted on Mon, 05/25/2009 - 16:27 Top View page
Daman
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Joined: 10/08/2008
Juice: 64

DOH! Wrong currency was set. haha

admin/store/settings/store/edit/format

Changed USD to CAD

Thanks!

#7 Submitted on Mon, 05/25/2009 - 16:44 Top View page
torgosPizza
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Figures. Thanks, TR! Smiling

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#8 Submitted on Fri, 06/12/2009 - 14:25 Top View page
Elijah
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I am getting both of these errors as well. I have it set to USD, because I want USD.

Any ideas on why this is happening?

#9 Submitted on Fri, 06/12/2009 - 14:46 Top View page
Elijah
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Joined: 05/02/2009
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Firebug is displaying "debug": for a Response in the POST item. Is this normal? It is displaying the UPS quotes in between all of this XML output.

#10 Submitted on Sat, 06/13/2009 - 20:06 Top View page
TR
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That's normal if you have debug turned on at admin/store/settings/quotes/edit

<tr>.