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Need quick help with checkout problem - unable to process credit card

Submitted by f2stop on Mon, 03/03/2008 - 18:57
f2stop
Posts: 14
 Joined: 01/21/2008

I recently installed Drupal 5.6 and Ubercart (whatever version was available about a month ago), plus the latest PayFlow Pro payment module. I set it up, had some trouble getting the payflow pro module functioning, but successfully placed a couple of test orders through it last week. We were supposed to go live today, and when I placed a test order today, I got an error message:

------------
Review order
We were unable to process your credit card payment. Please verify your card details and try again. If the problem persists, contact us to complete your order.
------------

I've worked most of the day on this, double-checking all the settings (which I hadn't touched since doing those successful transactions last week). No improvement. Arrrggh!

I need a quote from someone who can take a look at my installation, tell me what I've done wrong, and more importantly, get it working ASAP.

Job parameters:
1 - Get PayFlow Pro functioning with the base Credit Card functionality.
And, optional:
2 - Help me understand why PayPal Express Checkout does weird things instead of working.

HELP!

Dan
permalink #1 Mon, 03/10/2008 - 10:49
Ryan

Posts: 3744
 Joined: 08/07/2007
AdministratorHead Code Monkey - I eat bugs.

Did you ever get these issues resolved?

permalink #2 Mon, 03/10/2008 - 11:30
f2stop
Posts: 14
 Joined: 01/21/2008

No.

I've fallen back to using PayPal Standard for the short term. I am willing to pay someone to help me get PayFlow Pro working, but didn't get any response to a request last week in the bounties section. The PayFlow Pro module author sent one message saying he'd be willing to help, but I haven't heard back from him in two weeks.

Independent of the payment issue, I've spent an hour this morning searching for a solution to the issue of getting Ubercart to assign a role instantly when payment is received. I found several related threads, but I fear they are all over my head - I think they're talking about delving into the raw code of the modules. I can't figure out how to make the order automatically change to Completed status; now, I have to go in and manually change each order's status before the role assignment takes effect.

I would like to hire you to resolve these two issues, Ryan. I normally work 9-5 Eastern U.S. time. Interested?

I have worked as webmaster at a daily newspaper, a convention and visitor bureau, and currently at a magazine. I'm an HTML guy, not a coder, and the complexity of Ubercart has me running scared. I'm hoping my problems are easily solvable by someone with the knowledge.

Dan Nielsen