5 replies [Last post]
sailorfred2's picture
Offline
Joined: 03/16/2010
Juice: 8

I have a Drupal 5 setup for a florist friend of mine at: http://davinoflorist.com/ .

When customers have a different shipping address vs. billing address, the Ubercart review page shows these correctly, but the PayPal review page shows a shipping address which is actually the billing address. Many customers freak out, since they don't want the flowers delivered to them, and don't complete the transaction. At least some call the store, but an unknown number don't do that either.

A quick look at the code indicates that if the product is shippable and there's a delivery_first_name, it should be appending shipping info to the PayPal request.

That doesn't seem to be working, though.

Any clues?

sailorfred2's picture
Offline
Joined: 03/16/2010
Juice: 8
Re: PayPal shipping address incorrect when billing address is di

I have tried upgrading to Drupal 6, but the bug still persists. Any tips on debugging this?

autopoietic's picture
Offline
Joined: 07/28/2009
Juice: 52
sam problem

I am also experiencing this in Drupal 6, I have no solution as yet.

MattKane's picture
Offline
Joined: 11/05/2009
Juice: 3
Re: PayPal shipping address incorrect when billing address is di

I am also having these issues in Drupal 6. I am adding special messaging on the order confirmation page to ignore Paypal's shipping address, but that is less than ideal. Has anyone made any progress with this issue?

ahughes3's picture
Offline
Joined: 06/06/2010
Juice: 11
If you are using WPS its a setting

If you are using PayPal Website Payment Standard there is actually a setting to choose which address gets sent to Pay Pal

You can go here: /admin/store/settings/payment/edit/methods

There is a setting under WPS called "Sent address selection"

This solved the issue I was running it, hope it works for you all!

ahughes3's picture
Offline
Joined: 06/06/2010
Juice: 11
more info

The only thing wrong with the solution i provided is that it still only sends 1 address to PayPal.

So the customer will have to edit the billing address before submitting their credit card info if the billing address is different from the shipping address

this at least keeps the PayPal receipt from displaying the billing address as the Ship to address