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ubercart payment details error

Submitted by egyember on Fri, 04/11/2008 - 18:31
egyember
Posts: 14
 Joined: 03/05/2008

I am sorry, if this is a known bug, i tried to find it, but i couldn't so i decided to post it here. Smiling

I just updated to Ubercart 1.0 RC 2 and on cart/checkout the payment details are missing,
you can only see the progress bar "loading".

Anyone have any idea what is going on? Any help would be appreciated.
permalink #1 Fri, 04/11/2008 - 20:32
Ryan

Posts: 3744
 Joined: 08/07/2007
AdministratorHead Code Monkey - I eat bugs.

Try refreshing the page to see if that fixes it... may be an issue with your browser's cached JS. The next version should include a fix to prevent old cached JS from being a problem.

permalink #2 Sat, 04/12/2008 - 10:38
egyember
Posts: 14
 Joined: 03/05/2008

Thank you for your reply. I tried to empty the cache. (IE6, FF) No luck. Any idea how could I work around this problem, because payment details are containing vital informations. Sad
I also tried to use the old js file from previous versions, but it was the same.
Could this be a DB error?

permalink #3 Mon, 04/14/2008 - 09:37
Ryan

Posts: 3744
 Joined: 08/07/2007
AdministratorHead Code Monkey - I eat bugs.

Install Firebug on FF and watch the console to see what it says is happening when the payment details try to get loaded. See if that turns anything up.

permalink #4 Wed, 04/16/2008 - 10:45
egyember
Posts: 14
 Joined: 03/05/2008

I tried Firebug, but there is just no error coming up. (please find an image attached, it may help)
i also tried to reinstall the payment module, and tried to install other payment options as well hoping that one of them will work. but all have the same error.
it looks that the js never return any data, just running in an infinite loop.

(the shipping cost pane is working perfectly...)

V: Ubercart 1.0 RC 2, Drupal 5.7

Any help would be appreciated.
Thank you!

AttachmentSize
ubercart_payment_details_error.png31.99 KB
permalink #5 Wed, 04/16/2008 - 10:59
Ryan

Posts: 3744
 Joined: 08/07/2007
AdministratorHead Code Monkey - I eat bugs.

Can you post a link to this site?

permalink #6 Wed, 04/16/2008 - 11:34
egyember
Posts: 14
 Joined: 03/05/2008

sure:

http://www.collagenweb.co.uk/

permalink #7 Wed, 04/16/2008 - 12:11
Ryan

Posts: 3744
 Joined: 08/07/2007
AdministratorHead Code Monkey - I eat bugs.

It's something with your server. It's turning up a 403 error, "Forbidden: You don't have permission to access /cart/checkout/payment_details/paypal_wps on this server." Something about that URL or the fact that the request is coming from an AJAX request that your server doesn't like.

permalink #8 Wed, 04/16/2008 - 12:42
egyember
Posts: 14
 Joined: 03/05/2008

hmmm. Thank you for this info.
I will have a look and let you know what happend.
thank you so much for you time!

permalink #9 Wed, 04/16/2008 - 13:04
egyember
Posts: 14
 Joined: 03/05/2008

mod_security filtered out my request on the server.
now, everything is working again.
Thank you again, for you help!