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Cannot review order - returned to cart screen

Submitted by bkudria on Thu, 08/30/2007 - 08:21
bkudria

Posts: 8
 Joined: 08/22/2007

I'm trying to build a store with the latest UC, and I'm encountering a frustrating bug:

After filling out the information on the initial checkout screen, I click 'Review Order'. Instead of being taken to a review screen, I'm taken back to the cart - my items are still there, but the order has disappeared. Has anyone seen this before? What might be the cause?
permalink #1 Thu, 08/30/2007 - 08:56
Ryan

Posts: 5618
 Joined: 08/07/2007
AdministratorHead Code Monkey - I eat bugs.

Hmm.. folks have had various issues like this in the past. Sometimes it's related to payment modules, although at one time it was a bug in uc_cart.module. I think that's been squashed. Can you tell me what your payment setup is?

permalink #2 Thu, 08/30/2007 - 09:12
bkudria

Posts: 8
 Joined: 08/22/2007

Sure,

I have the test gateway payment module enabled.

In admin/store/settings/payment, I have:

Edit Payment settings:
Payment tracking is enabled.
Payments may be deleted by approved users.
Payments are tracked in the order logs.
Edit Payment methods:
Check is disabled for checkout.
COD is enabled for checkout.
Other is disabled for checkout.
Edit Payment gateways:
is enabled.

Let me know if there is something you'd like me to change!

permalink #3 Thu, 08/30/2007 - 13:05
Ryan

Posts: 5618
 Joined: 08/07/2007
AdministratorHead Code Monkey - I eat bugs.

Do you have the ability to tweak the code at all? We can probably stick some debug code in there to determine if it's a UC problem or not.

permalink #4 Thu, 08/30/2007 - 13:58
bkudria

Posts: 8
 Joined: 08/22/2007

Indeed, I do. Let me know what code you want, and where.

permalink #5 Fri, 08/31/2007 - 11:29
bkudria

Posts: 8
 Joined: 08/22/2007

I've narrowed this down to a conflict issue with another module. I started setting up a similar site on a fresh install, and everything worked fine, until I enabled the 'Organic Groups' module. I've reproduced this issue on both sites now.

Is there any know conflict? Maybe there is a naming collision somewhere? I'll be happy to test anything.

permalink #6 Fri, 08/31/2007 - 12:19
Ryan

Posts: 5618
 Joined: 08/07/2007
AdministratorHead Code Monkey - I eat bugs.

Sorry I haven't got back to you on this. Been swamped, particularly w/ trying to setup accommodation in Barcelona for Drupalcon. (Which is a good problem to have. Eye-wink )

I don't know why there would be a collision w/ OG, although I do remember having other problems w/ the module when we tried implementing it here at Ubercart. It might be helpful to see what's actually happening when you submit the form. It sounds like the session variable we use to track checkout is getting wiped... not sure though.

Add this to the top of uc_cart_checkout_form_submit() in uc_cart.module and post what it turns up:

<?php
  drupal_set_message('<pre>'. print_r($_SESSION, TRUE) .'</pre>');
  drupal_set_message('<pre>'. print_r($form_values, TRUE) .'</pre>');
?>

permalink #7 Tue, 10/14/2008 - 04:44
megg
Posts: 116
 Joined: 08/08/2007
Getting busy with the Ubercode.Internationalizationizer

i know this is an old thread, but i am having *exactly* this problem in only the french version of my site! the english one is unaffected. i only noticed this problem after updating to 5.x-1.5

i put the code suggested by ryan above into the uc_cart_checkout_form_submit function and this is what it returned:

      Array
      (
          [current_locale] => fr
          [localizer_contentlanguages] => a:1:{s:2:"fr";i:1;}
          [form] => Array
              (
                  [9ae87c86d3c7c93d7210f9d8cd1dfc12] => Array
                      (
                          [timestamp] => 1223561453
                          [args] => Array
                              (
                                  [0] => system_modules
                              )

                      )

                  [494f3d5f6390135aff58d29dfe9e1548] => Array
                      (
                          [timestamp] => 1223561488
                          [args] => Array
                              (
                                  [0] => system_modules
                              )

                      )

                  [b093e30584711787783cd7e842068562] => Array
                      (
                          [timestamp] => 1223561504
                          [args] => Array
                              (
                                  [0] => system_modules
                              )

                      )

                  [3d17fea47eb4ebef2d401f31adcd1788] => Array
                      (
                          [timestamp] => 1223561596
                          [args] => Array
                              (
                                  [0] => system_modules
                              )

                      )

                  [5610b94e8fbc87c5f8c342bc1950de7d] => Array
                      (
                          [timestamp] => 1223561631
                          [args] => Array
                              (
                                  [0] => system_modules
                              )

                      )

                  [b6c0faea0dd0f6e9a67b8a64fa560e53] => Array
                      (
                          [timestamp] => 1223561662
                          [args] => Array
                              (
                                  [0] => system_modules
                              )

                      )

                  [ad2c6bd87820d350201991dd778f9583] => Array
                      (
                          [timestamp] => 1223561689
                          [args] => Array
                              (
                                  [0] => system_modules
                              )

                      )

                  [29859d78c07cf91947d6587a0f5d6592] => Array
                      (
                          [timestamp] => 1223561729
                          [args] => Array
                              (
                                  [0] => system_modules
                              )

                      )

                  [5e3992a072c2aa4afddd251f2f60b40f] => Array
                      (
                          [timestamp] => 1223562399
                          [args] => Array
                              (
                                  [0] => system_modules
                              )

                      )

                  [db29fb1d00b9b3a9852c15175f6766c2] => Array
                      (
                          [timestamp] => 1223562539
                          [args] => Array
                              (
                                  [0] => system_modules
                              )

                      )

                  [9c31b31104d88e2e340a7736022a9151] => Array
                      (
                          [timestamp] => 1223562564
                          [args] => Array
                              (
                                  [0] => system_modules
                              )

                      )

                  [ae40f9f8f147eba4bebb259d3a82eddc] => Array
                      (
                          [timestamp] => 1223562588
                          [args] => Array
                              (
                                  [0] => system_modules
                              )

                      )

                  [25a284c60d5007d50316f30c72e30c71] => Array
                      (
                          [timestamp] => 1223562635
                          [args] => Array
                              (
                                  [0] => system_modules
                              )

                      )

                  [9769ac280381aaad5266efa566acde5d] => Array
                      (
                          [timestamp] => 1223562701
                          [args] => Array
                              (
                                  [0] => system_modules
                              )

                      )

                  [0fe98ca5c5380ecae09642f2b6258781] => Array
                      (
                          [timestamp] => 1223562734
                          [args] => Array
                              (
                                  [0] => system_modules
                              )

                      )

                  [1164bc0e16c3b0fb7c6f02bcb65e24fb] => Array
                      (
                          [timestamp] => 1223562859
                          [args] => Array
                              (
                                  [0] => system_modules
                              )

                      )

                  [898b1d628c82707b09014a7ba970bd87] => Array
                      (
                          [timestamp] => 1223563407
                          [args] => Array
                              (
                                  [0] => system_modules
                              )

                      )

                  [6fe415fd151f948cd1e9a89287b2e347] => Array
                      (
                          [timestamp] => 1223563801
                          [args] => Array
                              (
                                  [0] => system_modules
                              )

                      )

                  [832679f256e207a9d130ccba9ba47214] => Array
                      (
                          [timestamp] => 1223563821
                          [args] => Array
                              (
                                  [0] => system_modules
                              )

                      )

              )

          [update_remaining] => Array
              (
              )

          [update_total] => 8
          [content_update_1009] => Array
              (
                  [tables] => Array
                      (
                      )

              )

          [content_update_1009_tables] => Array
              (
              )

          [content_update_1009_count] => 20
          [watchdog_overview_filter] => all
          [node_overview_filter] => Array
              (
              )

          [adminlocale] => en
          [uc_googleanalytics_order_id] => 363
          [cart_order] => 363
          [checkout_valid] => 1
      )

    *

      Array
      (
          [panes] => Array
              (
                  [customer] => Array
                      (
                          [primary_email] => mggrnt@yahoo.com
                          [next] => Next
                      )

                  [delivery] => Array
                      (
                          [delivery_address_select] => 0
                          [delivery_first_name] => test
                          [delivery_last_name] => tester
                          [delivery_company] =>
                          [delivery_street1] => 11 test street
                          [delivery_street2] =>
                          [delivery_city] => paris
                          [delivery_country] => 73
                          [delivery_zone] => 1112
                          [delivery_postal_code] => 234234
                          [delivery_phone] => 5555555
                          [next] => Next
                      )

                  [billing] => Array
                      (
                          [copy_address] => 0
                          [billing_address_select] => 0
                          [billing_first_name] => test
                          [billing_last_name] => tester
                          [billing_company] =>
                          [billing_street1] => 11 test street
                          [billing_street2] =>
                          [billing_city] => paris
                          [billing_country] => 73
                          [billing_zone] => 1112
                          [billing_postal_code] => 234234
                          [billing_phone] => 5555555
                          [next] => Next
                      )

                  [payment] => Array
                      (
                          [current_total] => 33
                          [payment_method] => check
                          [next] => Next
                      )

                  [comments] => Array
                      (
                          [comments] => a comment - french order
                      )

              )
// i added linebreaks in here to prevent the code from stretching the forums
          [cart_contents] => a:1:{i:0;O:8:"stdClass":13:{s:7:"cart_id";s:1:"1";s:3:"nid";s:3:"473";s:3:"qty";s:1:"1";s:7:"changed";
s:10:"1223976364";s:4:"data";a:4:{s:10:"attributes";a:2:{i:3;s:2:"15";i:4;s:2:"49";}s:5:"model";b:0;s:9:"shippable";s:1:"1";s:6:"module";
s:10:"uc_product";}s:5:"title";s:8:"Gavroche";s:3:"vid";s:3:"473";s:4:"cost";d:0;s:5:"price";d:25;s:6:"weight";
d:100.400000000000005684341886080801486968994140625;s:6:"module";s:10:"uc_product";s:7:"options";
a:2:{i:3;a:9:{s:3:"nid";s:3:"473";s:3:"oid";s:2:"15";s:4:"cost";s:4:"0.00";s:5:"price";s:4:"5.00";s:6:"weight";
s:3:"0.4";s:8:"ordering";s:1:"2";s:4:"name";s:5:"small";s:3:"aid";s:1:"3";s:9:"attribute";
s:6:"Taille";}i:4;a:9:{s:3:"nid";s:3:"473";s:3:"oid";s:2:"49";s:4:"cost";s:4:"0.00";s:5:"price";s:4:"0.00";s:6:"weight";
s:1:"0";s:8:"ordering";s:3:"-10";s:4:"name";s:12:"blanc cassé";s:3:"aid";s:1:"4";s:9:"attribute";
s:7:"Coloris";}}s:5:"model";s:11:"FKKW0060707";}}
          [cancel] => Annuler
          [op] => Étape suivante
          [continue] => Étape suivante
          [form_token] => 2577eb4094551f22242a137727b55f42
          [form_id] => uc_cart_checkout_form
      )