Home » Forums » Ubercart » Bug Reports

Order total preview is not shown in Firefox browser

Submitted by raddy on Thu, 09/20/2007 - 04:05
raddy
Posts: 62
 Joined: 08/31/2007
Bug Finder

Hello Everybody

I have recently integrated Ubercat Alpha 7c in Drupal 5.2.
Order total preview is showing up fine in Internet Explorer, (Tested in Internet Explorer 7)

but Order total preview is not showing up in Firefox, i tried different versions of Firefox, Javascript was enabled while testing. no script blocker extension installed.

It just says "Preparing order total preview"
permalink #1 Thu, 09/20/2007 - 04:10
kulvik

Posts: 130
 Joined: 08/14/2007
Uber DonorBug FinderEarly adopter... addicted to alphas.Cool profile pic award.Internationalizationizer

Yeah, same problem on our testing server too. I'll look into this during the weekend, but maybe the überpeople know what might be wrong.

permalink #2 Fri, 09/21/2007 - 17:30
Miso
Posts: 67
 Joined: 08/10/2007

same thing here, on both IE7 and FF2 (on 7c and php5)

permalink #3 Mon, 09/24/2007 - 11:21
Ryan

Posts: 4747
 Joined: 08/07/2007
AdministratorHead Code Monkey - I eat bugs.

Gonna have to get some more info on this one. It works fine on the Livetest and was working at Drupalcon on any demo site I setup. Are you getting any JS bugs that would prevent the AJAX from doing it's magic to load the div?

permalink #4 Mon, 09/24/2007 - 19:45
somatics
Posts: 29
 Joined: 08/18/2007

This is happening in Safari 2 & 3 on the Mac too! But it seems to be working in Firefox 2 on the Mac.

For Calculate Shipping Cost, it just says:
"Shipping quotes are generated automatically when you enter your address and may be updated manually with the button below." but doesn't show the shipping quote. When you click the button that says Click to Calculate Shipping Costs, nothing happens.

When you instead just try to move forward by clicking the Review Order button, it keeps you on the same page, with the error message at top "You must select a quote before continuing." -- which of course I can't do, as it won't show the shipping.

By the way, also, under payment methods, it shows a message "Preparing order total preview..." but it never displays one.

The cart seemed to be working fine, and now it doesn't and we were planning to go live with this this week. Sad I'm hoping there's a temporary fix for this -- like disabling a Java version of the checkout and using some more basic HTML-based mechanism.

Can anyone tell me if there is a workaround like that?

permalink #5 Sat, 01/26/2008 - 10:17
akrywko
Posts: 8
 Joined: 08/12/2007

I have the same problem
( http://www.saomai.pl/cart/checkout )

Did you find any solution?

IE7 - everything ok
Firefox - broken

permalink #6 Mon, 01/28/2008 - 09:45
Ryan

Posts: 4747
 Joined: 08/07/2007
AdministratorHead Code Monkey - I eat bugs.

Weird that it would work in IE7 and not Firefox, since we do our testing in Firefox. Are you showing any JS errors on the page that would prevent the AJAX calls from getting fired off?

permalink #7 Thu, 01/31/2008 - 20:11
akrywko
Posts: 8
 Joined: 08/12/2007

I have only one error on this page during checkout:

def_payment_msg is not defined
(no name)("")uc_payment.js (line 90)
e(undefined)jquery.js (line 2)
[Break on this error] $('#payment_details').empty().html(def_payment_msg);

(from Firebug)

If I can give You more usable data to solve this error just let me know what i can do.

permalink #8 Fri, 02/01/2008 - 09:57
Ryan

Posts: 4747
 Joined: 08/07/2007
AdministratorHead Code Monkey - I eat bugs.

That variable should be defined by the payment method pane, which you have enabled. I'd check to make sure your file uc_payment_checkout_pane.inc is the latest version.

permalink #9 Sat, 02/02/2008 - 08:41
akrywko
Posts: 8
 Joined: 08/12/2007

Strange. I can't replay this error..
Didn't change anything, just place another order and everything is ok.
I cleared cache ect. Don't know what's going on Smiling

permalink #10 Sat, 02/02/2008 - 14:30
end user
Posts: 104
 Joined: 01/11/2008

I get the same error "You must select a quote before continuing" Using Firefox 2.0.0.11 At first I thought I didn't activate the shipping properly but it also doesn't allow me to choose a shipping method for the quote.

permalink #11 Mon, 02/04/2008 - 10:34
Ryan

Posts: 4747
 Joined: 08/07/2007
AdministratorHead Code Monkey - I eat bugs.

@end user: I think you may have a different problem... perhaps you can post it in a separate thread.

permalink #12 Sat, 02/16/2008 - 10:24
raddy
Posts: 62
 Joined: 08/31/2007
Bug Finder

Hello Everybody

It seems the theme is the reason for Order Total Preview to not work in some sites.

I was using theme called itheme, in it order total preview didn't work, but after i switching to different theme order total preview is perfectly working.