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PayPal Pro Payments Not Processing

Submitted by keptin on Fri, 01/04/2008 - 20:45
keptin
Posts: 8
 Joined: 01/04/2008

Hello,

I just wanted to touch base with every one here on an error that I am getting the following error:

Payment failed.
:
Address: An unknown error occurred.

When I check the site's log I find this error: libcurl was built with SSL disabled, https: not supported!

I am guessing that I will need to ask my hosting company to rebuild libcurl with SSL enabled?

Thanks!
Scott
permalink #1 Fri, 01/04/2008 - 22:27
torgosPizza

Posts: 1216
 Joined: 08/14/2007
Bug FinderEarly adopter... addicted to alphas.Getting busy with the Ubercode.

Sounds like it ... is that something they can do for you? Let us know how you make out! Smiling

--

"Pain don't hurt." - Dalton

Mike Nelson's RiffTrax! www.rifftrax.com

permalink #2 Sat, 01/05/2008 - 23:40
keptin
Posts: 8
 Joined: 01/04/2008

Yes it is something they can do and they did it. I use a company that is fairly good about serving requests like this. I don't get near as much disc space as the big boys offer but I get far better service. Although, its the service I need. Smiling

Kudos goes out to all of you that are working on this project - this is definitely something that Drupal has needed for quite some time. I just discovered Ubercart earlier this week and I already have three projects I plan on using it for!

Thanks!
Scott

permalink #3 Mon, 01/07/2008 - 09:53
Ryan

Posts: 4686
 Joined: 08/07/2007
AdministratorHead Code Monkey - I eat bugs.

Awesome, thanks for the vote of confidence, Scott. I hope Ubercart continues to work out well for you. Laughing out loud

permalink #4 Mon, 01/07/2008 - 16:21
incaic
Posts: 30
 Joined: 10/13/2007

What "site's log" are you referring to, Scott?
I'm getting the same error message and don't know why.
I'm using a paypal sandbox personal type test account.

Anyone know where to look for more error messages?

Thanks,
e.

permalink #5 Mon, 01/07/2008 - 16:29
torgosPizza

Posts: 1216
 Joined: 08/14/2007
Bug FinderEarly adopter... addicted to alphas.Getting busy with the Ubercode.

I'm guessing these are the Apache logs, you can find access and error logs in your server if you have Shell access.

They're probably in /etc/httpd/logs.

If you don't have Shell access ask your server admin, if that's something they're willing to give you - it's normally for dedicated servers, though.

Does it give you anymore information in Watchdog?

--

"Pain don't hurt." - Dalton

Mike Nelson's RiffTrax! www.rifftrax.com

permalink #6 Mon, 01/07/2008 - 16:45
incaic
Posts: 30
 Joined: 10/13/2007

Thanks torgosPizza,

Looked through the log files that get updated when I try to do the purchase.
No Error messages in them. They look normal.

Nothing in Watchdog ... maybe there should be a uc_watchdog?

I dumped $nvp_response and got the following:

Array
(
[TIMESTAMP] => 2008-01-07T20:37:09Z
[CORRELATIONID] => 51d6d2f7bfd51
[ACK] => Failure
[L_ERRORCODE0] => 15005
[L_SHORTMESSAGE0] => Processor Decline
[L_LONGMESSAGE0] => This transaction cannot be processed.
[L_SEVERITYCODE0] => Error
[VERSION] => 3.000000
[BUILD] => 1.0006
)

Based on error code: 15005
https://www.paypal.com/IntegrationCenter/ic_api-errors.html

"The transaction was declined by the issuing bank,not PayPal.
The merchant should attempt another card"

Didn't think that I would get this from a sandbox personal-type
account. Anyone got this working? Can a sandbox personal-type
account (generated CC#) work on a live ubercart site?

Thanks,
e.