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keptin's picture
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Joined: 01/04/2008
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Hello,

I just wanted to touch base with every one here on an error that I am getting the following error:

Payment failed.
:
Address: An unknown error occurred.

When I check the site's log I find this error: libcurl was built with SSL disabled, https: not supported!

I am guessing that I will need to ask my hosting company to rebuild libcurl with SSL enabled?

Thanks!
Scott

torgosPizza's picture
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Bug FinderEarly adopter... addicted to alphas.Getting busy with the Ubercode.
Joined: 08/14/2007
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Re: PayPal Pro Payments Not Processing

Sounds like it ... is that something they can do for you? Let us know how you make out! Smiling

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keptin's picture
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Joined: 01/04/2008
Juice: 22
Hello

Yes it is something they can do and they did it. I use a company that is fairly good about serving requests like this. I don't get near as much disc space as the big boys offer but I get far better service. Although, its the service I need. Smiling

Kudos goes out to all of you that are working on this project - this is definitely something that Drupal has needed for quite some time. I just discovered Ubercart earlier this week and I already have three projects I plan on using it for!

Thanks!
Scott

Ryan's picture
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Joined: 08/07/2007
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Re: Hello

Awesome, thanks for the vote of confidence, Scott. I hope Ubercart continues to work out well for you. Laughing out loud

incaic's picture
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Joined: 10/13/2007
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Re: Re: Hello

What "site's log" are you referring to, Scott?
I'm getting the same error message and don't know why.
I'm using a paypal sandbox personal type test account.

Anyone know where to look for more error messages?

Thanks,
e.

torgosPizza's picture
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Bug FinderEarly adopter... addicted to alphas.Getting busy with the Ubercode.
Joined: 08/14/2007
Juice: 4110
Re: Re: Re: Hello

I'm guessing these are the Apache logs, you can find access and error logs in your server if you have Shell access.

They're probably in /etc/httpd/logs.

If you don't have Shell access ask your server admin, if that's something they're willing to give you - it's normally for dedicated servers, though.

Does it give you anymore information in Watchdog?

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incaic's picture
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Joined: 10/13/2007
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Thanks torgosPizza, Looked

Thanks torgosPizza,

Looked through the log files that get updated when I try to do the purchase.
No Error messages in them. They look normal.

Nothing in Watchdog ... maybe there should be a uc_watchdog?

I dumped $nvp_response and got the following:

Array
(
[TIMESTAMP] => 2008-01-07T20:37:09Z
[CORRELATIONID] => 51d6d2f7bfd51
[ACK] => Failure
[L_ERRORCODE0] => 15005
[L_SHORTMESSAGE0] => Processor Decline
[L_LONGMESSAGE0] => This transaction cannot be processed.
[L_SEVERITYCODE0] => Error
[VERSION] => 3.000000
[BUILD] => 1.0006
)

Based on error code: 15005
https://www.paypal.com/IntegrationCenter/ic_api-errors.html

"The transaction was declined by the issuing bank,not PayPal.
The merchant should attempt another card"

Didn't think that I would get this from a sandbox personal-type
account. Anyone got this working? Can a sandbox personal-type
account (generated CC#) work on a live ubercart site?

Thanks,
e.