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Tanjerine's picture
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Bug FinderInternationalizationizerNot KulvikThe other woman.
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Was this information Helpful?

Hi! Was just wondering if anyone has used Ubercart with any hosting solution (godaddy, mediatemple, qsdnet...etc). If so, what were your good or bad experiences?

I just want to know if Drupal & Übercart play nice with the various hosting solutions. (or vice versa)

Thanks!

cosmo83@drupal.org's picture
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Re: Ubercart Hosting

I had nightmares with godaddy, Lot of issues like no clean urls, php5 problems etc..
The bext thing i would suggest is go with a VPS, you can get one for 10-15$ here in US.

http://www.vingowine.com

Tanjerine's picture
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Re: Re: Ubercart Hosting

Yeah, that was the other idea. Wait, Im assuming you mean a Virtual Dedicated Server ? Do you have any particular site in mind?

I noticed that Godaddy has VPS also. Was that the one you tried?

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Ya that shd work, But also

Ya that shd work,

But also tey tektonic.net. Iam running a VPS (unmanaged) for 15$ and they are quite reliable.

Shawn Conn's picture
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Re: Ya that shd work, But also

GoDaddy does support clean URLs and PHP5 though their support and documentation do little to make you aware of this. Regardless, I still wouldn't recommend them; I'm currently using their hosting for a couple of sites and I keep encountering MySQL timeout errors. I'll be moving hosting in a few months or so.

-Shawn Conn: If the Name Don't Rhyme It Ain't Mine

Tanjerine's picture
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Bug FinderInternationalizationizerNot KulvikThe other woman.
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Re: Re: Ya that shd work, But also

Cool! ill look into it some more! thanks for sharing! Smiling

Andy's picture
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Ubercart Hosting

We are seriously looking into providing Ubercart hosting as a service. Our intention is to provide quality virtual private hosting. By quality I mean not overloading the physical server and providing a database server with some real capacity. This means it will not be the cheapest out there. Most hosting services I have seen / used / heard about costing less then $20 per month are not capable of handling anything more then a low traffic hobby site. At this point we are negotiating with providers for a T3 (big internet connection) and testing VPS solutions. We are probably about two months from being ready to offer beta testing and another 4-6 months from offering production services. I doubt this time frame will work for Tangerine, but it is something to keep in mind for the future.
Peace,
Andy

Tanjerine's picture
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Bug FinderInternationalizationizerNot KulvikThe other woman.
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Re: Ubercart Hosting

hi andy! that's a great idea! Ü seeing, im simply playing with the software at the moment and not really offering it yet to any of my clients (hehe!). but yes, it _is_ something to keep in mind. thanks! Smiling

druru's picture
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Re: Re: Ubercart Hosting

if i might add my thoughts.

I've rolled my own server. I don't recommend that for the uninitiated (e.g. i've worked with unix/linux for many years). But in the long run, if you can go this route (have enough money to buy your server(s) and host it in a data center and time to learn the OS of choice) it will save you lots of money in the long run and allow you to tweak and configure to your hearts content.

i realize that most people don't have the time or inclination to go this route. and that's understandable. however, if you do the math, you will see that letting someone else do this stuff for you adds up quickly. so if you're serious about your site and pretty sure it will make money you might want to consider biting the bullet and DIY.

many so-called vps and dedicated host providers are no better than the multitude of crappy hosting providers that are out there. and if you've never run your own, it's really hard to understand if you're getting a good deal so beware. hopefully the uc guys will buck the trend.

my final and most important thought is this:

DO NOT USE GODADDY UNLESS YOU CAN'T FIND ANYTHING ELSE.

Truth be told i haven't used them for hosting but they are my registrar. That includes email, dns, and domain service for a variety of sites.

I've been working in the field for many years and i can say that a company with the resources (aka huge profits from hoodwinking customers) should take some of that money and actually hire a development staff that actually knows something about programming and user interfaces with the intent to make their online services easier to use.

I can say without doubt that after using godaddy's convoluted services for 2 years, they PURPOSELY HAVE CREATED A SYSTEM THAT MAKES IT DIFFICULT FOR CUSTOMERS (MOST WHO HAVE NO IDEA wHAT THEY'RE DOING IN THE FIRST PLACE) TO EVALUATE, PURCHASE, MANAGE AND RENEW DOMAINS. THE CONFUSION RELATES IN MORE MONEY FOR BOB PARSONS THE JACKASS OWNER (who masquerades as a patriotic american) at the expense of bewildered consumers. I guess part of the definition of a patriot is someone who likes to rip off their fellow citizens. I could go into plenty of details but i won't. Just trust me Eye-wink.

Don't give these jackasses anymore money than they already don't deserve. If you are going to use them, use them purely for their crappy registrar services. And only because from what i understand everyone else out there is even worse than they are. That's pretty sad.

To bring the point home: You know you've hit a real winner when the customer service rep on the other end of the phone tells you *proudly* and with a chip on their shoulder that "we're as good or better than our competition in all areas". Hmmm. Last time i checked, if you're as good as your competition and your competition blows, well i guess that means you blow too.

I thought the idea was to be great at what you do, not just get by and be a little better than your shoddy competition? As you can see, godaddy's expectations are pretty low.

It's a trend today to look and sound good but offer little or nothing in return. I'm personally sick of it.

Hopefully store owners that have decided to use uc believe in what they're selling and actually offer some value in the process.

Sorry for the rant. Rant over.

Andy's picture
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Re: Re: Re: Ubercart Hosting

Duru, you shouldn't hold back so much Smiling
Way to let Godaddy have it! I have to agree with you. There is a lot of room for improvement with registrars, but as someone who has owned domains since '94 or '95, I have to say, Godaddy is much better then what use to be available, which is why they are so popular.

As for hosting. I agree, in a way. If you don't count your time as money Co-hosting is the way to go. If you look at the time you spend maintaining your own server, it doesn't look so good. The reason virtual private servers and dedicated servers work are economies of scale. Maintaining one server takes x time. Maintaining two servers does not take 2x time but more like 1.1x. And then there are issues like backup, power protection, and firewalls. Plus, with virtual private hosts, it is easy to migrate to larger servers as your traffic grows. With co-hosting, this is an absolute beast.

I guess what I am saying is that co-hosting is the best solution for some conditions and virtual private hosting or dedicated hosting is best for others. For example, we have three co-located servers and at least one VPS.
Peace,
Andy

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andy, in complete agreement

andy,

in complete agreement about the economies of scale. if one's time is money, then letting someone else do it is definitely worth it.

the irony though is the people who need the services the most are the people that know the least about it. which means that they are not going to know how to evaluate the services available to them and often get charged for pretty poor service. providers that should be doing backups don't. firewalls that should be set aren't. etc.

the flipside irony is that once you have a rock solid server setup, most server maintenance is fairly minimal and requires little time. ups / power backup usually comes included with colocation so that's not really an issue. it's mostly backup / security issues that need attention. and that DOES require a lot of time to understand those issues and get them done the right way so that's where the opp cost comes in.

If and when shit does hit the fan, you need to be able to recover and get up and running quickly. That's a really boon for paying for this stuff. But again, how many providers are going to guarantee your restore time or loss of business reimbursement. Most are just flying by the seats of their pants and crossing their fingers stuff doesn't go bad.

i think the biggest advantage to vps IF YOUR PROVIDER ACTUALLY KNOWS WHAT THEY'RE DOING, is the area of performance tuning and load balancing as your business grows. You can actually save both time and money there. Oddly enough, this is the area most providers know the least about because it's the most specialized and least documented. Other server areas are pretty generic and well documented. However, customizing and *guaranteeing* a level of performance for a customer requires a real skill set honed after many years in the field.

That's contrary to the defacto standard that exists today. Generally, the provider field is dominated by a business model where the motto is "pack as many customers as we can onto one server so we can make as much profit as humanly possible".

So. when you find a good provider, hang on because they are few and far between.

Tanjerine's picture
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Re: andy, in complete agreement

WOW! i wasn't expecting that! but im glad you brought those points up druru, andy.

actually, i've rolled, handled, maintained servers in-house (in my office and in 3 data centers) for several years already. so i know what you mean about hosting them yourself (or ourselves, for that matter). the thing is, the data centers here are rather costly and they tend to react very slowly (red-tape and all) when there is need to pull-out a server for servicing and what-not. same thing goes for the bandwidth -- primary and backup bandwidth -- to host several sites comfortably.

so, i'm really looking for an alternative to all of that. i'm tired of dealing with an ISP that doesn't know what's wrong or how long it will take to get your service back up. i'm tired of the hassle of dealing with a data center that requires a gazillion approvals before you can go to the site to check on your servers. and i'm tired of the costs that don't seem worth it for all the hassle they give me. not that these things happen all the time, but enough times over the years to make me tired of all of it.

i'm willing to give up ultimate control of my servers (and having my babies based sooooo far away) if someone can point me to a reliable hosting service (dedicated, virtual or some other solution).

the funny thing is, i have a friend (also in IT, also runs his own company) who swears by godaddy. so i'm a little lost about the conflicting reports. hence, the question. Ü

thanks for the comments! Ü keep 'em coming!

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tanji, costs and red tape

tanji,

costs and red tape must be high wherever??? you are. but if you already have the server experience i can't imagine how much higher the cost is going to be going that route.

It all basically comes down to doing the math. Especially over a year period or some other longer period. the reliable vps providers are really rather expensive from my past checking. when you consider you only get like 2-10GB Disk space and x amount of ram on a SHARED system, usually a celeron or some low end server, it just doesn't pay.

Dedicated gets more pricey. Do the math and you can buy your own kick butt server for what they will charge for a year. Again, they'll often have you running on celeron's or some other less than stellar platform. After the first year (your initial server investment), you save big time. The first year is usually a wash.

The beauty of colo is that you don't have anyone in the chain of command who can fail you responsibility wise (for the most part). That sounds like your biggest complaint above. The colo hosting is only responsible for providing a climate controlled room, a fast and reliable pipe to your server, theft/security, and fire prevention.

The caveat is that the responsibility is all yours now. BUT THAT MEANS YOU HAVE COMPLETE CONTROL OVER YOUR SYSTEM AT ANY HOUR OF THE DAY. No more configuration hastles/limitations. No more hw performance issues - you're the only one running on your box - it's not shared unless you decide so. Better security IF you know what you're doing.

THE BIGGEST COST ADVANTAGE TO COLO IS IF YOU START RUNNING MULTIPLE SITES. That's where it just makes too much sense. The cost of multiple std hosting accounts or VPS just starts adding up too much. And administration panels provided by these providers to manage multiple accounts is just too slow and limiting.

Finally. I imagine GoDaddy is probably fine for a simple php / static html hosting account. It all comes down to need.

However, every experience i've had with them and their business model plays out like a bait and switch. It's deceptive and not in good spirit. I try not to honor and perpetuate that which i know to be dishonest. people in general (and i'm no exception) have all bought into the lowest price theory to varying degrees. we shop based on price and (mostly) price only. service, quality and honesty take back seats. It's killing the spirit of the world i live in. where hype is greater than substance. I'm trying not to reward these clowns. karma will catch up to that brain trust anyway.

the previous paragraph is obviously a little off topic but i throw it out there for perusal. i firmly believe that if you have a real passion in what you do and approach it with honesty, it reveals itself and comes back to you. that includes the stores we all create with uc. If profit is the main motive, you may or may not make a lot of dough but happiness is likely to elude the store owner. When you dig what you do / sell, you usually are more successful at it and if not, well at least you're happy Smiling.

Bob Parsons (mr godaddy ceo) is probably loaded to the hilt but i wonder how happy he really he is. I think he'd be more happy (or at least i would Eye-wink), if he gave up some of that phat paycheck and used it to make his services / practices better Smiling.

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Re: tanji, costs and red tape

I do custom drupal hosting... if you want a kick butt stable platform for your projects please feel free to contact me.

I host for people who are in business and need the best solution and support on a non-crowded server.

All our accounts run Cpanel with PHP 5* and Apache 2 - Ubercart and drupal run great.

Our servers are all Dell Quad Core servers. We colocate at 365mainstreet.com one of the best facilities on the west coast.

If you are interested please feel free to contact me.

Thanks

druru's picture
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Re: Re: tanji, costs and red tape

flavoflav. Post your url, specs / details and prices here. I'd like to see what you're offering. Others would like that too. No need to private contact.

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I use Site 5. I've had very

I use Site 5. I've had very good luck with them. It's very affordable, and the support is very responsive.

Tanjerine's picture
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Bug FinderInternationalizationizerNot KulvikThe other woman.
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druru, the costs here are

druru,

the costs here are high to not be worth the hassle they give me (especially for colo -- been there. done that too.). but then, that's my experience with the data centers here.

whatever it is, i'm simply looking for alternatives to the solution i currently have in place (which is hosting ih-house). and i'm glad for feedback about any hosting/vps/dedicated server solution -- good or bad. not just godaddy. so if you've any more rants/raves about any other service...keep 'em coming. Ü i prefer reading the reviews of people i get to communicate with. Ü

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I use United Hosting and

I use United Hosting and their support is absolutely top notch. They are upgrading their servers to PHP5 this month which is good timing for us. They are based in the UK and US, provide a good amount of control over each account i.e. php.ini settings and so forth, and they're reasonably priced. I would wholeheartedly recommend them.

More opinions on low cost hosts for the UK would be appreciated.

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Bah! Lost more juice. Just

Bah! Lost more juice.

Just getting it back thank you very much!

Tanjerine's picture
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Bug FinderInternationalizationizerNot KulvikThe other woman.
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Re: Bah! Lost more juice. Just

hi rich, have you tried them with ubercart or drupal?

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Re: Re: Bah! Lost more juice. Just

Hi Tanjerine, the first site I hosted with them was with Drupal 4.7: My web design and ecommerce company website. It's been a bit neglected over the past few months but I'm working on a new site to replace it with Drupal 5.2.

I'm also working with a number of other Drupal/Ubercart sites that I can't really give out the URLs for yet. Suffice to say the only problem I have had is with the SimpleXML PHP extension - I didn't need to use it but it kept giving a warning in the main Drupal admin screen. This is being resolved though since United Hosting are upgrading their servers and part of the upgrade includes PHP5 (SimpleXML is enabled by default in PHP5).

When I come across a problem with something to do with the server I just email them and they tell me what to do immediately! This means I can run my sites without knowing everything about running a server and still provide a top-notch service to my clients. They are always helpful and always reply practically instantly to every support ticket.

Their control panels are being upgraded which will make things even better. They also have forums which can help a lot as users will have inevitably come across the same issues in the past.

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Re: Re: Re: Bah! Lost more juice. Just

coolness! thanks! i'll keep them in mind for potential sites. Smiling

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Re: Re: Re: Re: Bah! Lost more juice. Just

No worries. They are the best I have been with for support, configurability and uptime (my sites have never been down due to their servers going offline).

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Team -

Team -
I just came across the hosting thread. We offer hosting services for Drupal/Ubercart -
http://sundaysenergy.org/catalog/hosting
Basic hosting package starts at $52/year -
http://sundaysenergy.org/catalog/hosting/0.1.1-yearly-basic-hosting

We host all of our Ubercart sites on our dedicated servers.

I hope this will give some of you an affordable solution for your development.

Drupal + Ubercart = Sundays Energy
_____________________

Analog Hero - Vintage Gadgets

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Bug FinderInternationalizationizerNot KulvikThe other woman.
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Re: Team -

hi bioben! thanks for the links. just to clarify, the $52/year is just the hosting. do we get to put in our own drupal/ubercart setups? or do we request it from the host?

thanks! Smiling

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Re: Re: Team -

It's a fairly basic hosting account. cPanel access, FTP access. Doesn't include support beyond things that are our fault (network or hardware problems). It's open to you to do with what you want. PHP 5.2.3 MySQL 5.0.x. I've never actually tried it but you should be able to use the uberinstaller http://install.ubercart.org/ to install the files if needed.

Biodiesel * (ubercart + drupal) = Sundays Energy

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Re: Re: Re: Team -

I would certainly not be able to run my business as well if it wasn't for the help of my host's support desk. As far as I am aware it's the owners/directors of the company are the ones replying to the more involved support requests and there are a couple of other guys who do the mopping up. I understand that my £30 a month doesn't go a long way and make sure I only contact them only as a last resort but they always respond. Even when it's nothing to do with their fault.

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Re: Ubercart Hosting

I agree. Support is a key factor to hosting. Our basic package is the bare bones hosting package for those who don't see the value in hosting support and/or feel they can figure out the situation on their own. Our most popular package is hosting with support at $21/month.

Drupal + Ubercart = Sundays Energy
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Re: Re: Ubercart Hosting

Hi bioben, sounds like you have it covered then. For a novice host like myself support is crucial. I wish you success with your venture. As Ryan pointed out before, it's nice to see some companies offering Ubercart services.

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been happy with DreamHost

I've got a couple Drupal sites hosted on DreamHost's shared/managed hosting. So far so good. We don't have tons of traffic, and the sites are primarily regional. Ubercart is soon to be deployed on one, and we hope to expand our traffic out of our immediate geographic area.
As I was theming the latest site, I noticed some pretty slow page load times. I sent a detailed message to support and they got back to me quickly. I gave some more details and they took the time to run some benchmarks both on my PHP execution times and MySQL query times. These were sent to me and showed that those weren't the slowdowns. What was especially impressive was that they didn't stop there... they went on to try and figure it out. They suspected the large number of CSS requests to be the culprit, and sure enough since I was still theming caching was turned off.
I know shared hosting isn't ideal, but DreamHost gives unlimited domains, databases, email addresses, and lots of diskspace and bandwidth. The knowledgeable support staff that goes the extra mile is the icing on the cake, and all for about $8 / month.
The new Ubercart site isn't live yet, but when it is, you'll find it at www.joevangogh.com

Peter Grandstaff
IT Director, Webmaster, and Coffee Roaster
Joe Van Gogh: The Art of the Bean

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Re: been happy with DreamHost

That sounds awesome, Peter. Also, I like the design of your site. Smiling

Welcome aboard, and best of luck with Ubercart!

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Re: Ubercart Hosting

Drupal Private Server

Drupal Private Server also seems ok with Ubercart.