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eroxors's picture
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Joined: 04/17/2008
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Greetings,
Anonymous and regular users can't select UPS Ground as an option but the site Administrator can. UPS 2nd day and next-day air as well as usps options are available to everyone. I've tried what I can and now need extra help.

Thanks,
Eric

Lyle's picture
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AdministratoreLiTe!
Joined: 08/07/2007
Juice: 6846
Re: UPS Ground Shipping Option Only Appears to Administrator

I don't actually see how that can happen. There aren't any access rules that are applied to each quote that comes from a shipping method, so you should see all or nothing from UPS. There's the setting to disable particular services, but that hides the quote from the administrator (and the module doesn't even calculate the cost for it). And the module also throws out any quotes that don't return a rate, but the administrator shouldn't see that either.

eroxors's picture
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Joined: 04/17/2008
Juice: 33
Re: Re: UPS Ground Shipping Option Only Appears to Administrator

It's now giving a error when a single product is in the order, orders with multiple products calculate just fine. This is just for UPS ground. Everything seems to be set to "PAK" packaging for the products.

undefined:
Hard 111500: The selected service is not valid with the selected packaging.

Any ideas?

TR
TR's picture
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Bug FinderFAQ ModeratorGetting busy with the Ubercode.
Joined: 11/05/2007
Juice: 3424
Re: Re: Re: UPS Ground Shipping Option Only Appears to Administr

"The selected service is not valid with the selected packaging" means UPS won't let you use a UPS PAK to send a package by UPS Ground. You can get a more verbose explanation by searching ubercart.org - it's been discussed many times.

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