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Leetamus's picture
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Joined: 01/21/2009
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I keep getting this error when attempting to put a credit card payment through and I can't think of any reason why it won't work. Here's what I have so far.

Payment methods:
Credit Card - default gateway: paypal website payments pro

Then under Credit card settings I have my encryption settings stored outside of my public directory using a relative address. I have 'validate creditcard at checkout' and 'attempt to process credit card at checkout' selected.

Payment gateways:
paypal website payment pro settings:
I've enabled this and selected 'authorization only' under transaction type. Currency is set to CAD and tested using a Can credit card. API server is set to live and my api credentials have been copied over from paypal several times just to make sure I didn't forgot something.

the actual error message sent to my logs is:
"Payment failed: Authorization only failed.Error: 10501. This transaction cannot be processed due to an invalid merchant configuration.Address: An unknown error occurred.CVV2: Not checked"

Is there more I have to do to get this working? Banging my head on this one...

Thanks all for any suggestions you might have, this is the last thing to get working before I can go back to my Flash work and leave ecommerce to the dev ninjas.

Thanks!

Leetamus's picture
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Joined: 01/21/2009
Juice: 97
Re: error 10501 when paying by credit card on live site/ live pa

We found this at the paypal site:

10501
Invalid Configuration
This transaction cannot be processed due to an invalid merchant configuration.
Occurs when the billing agreement is disabled or inactive.

So it turns out the person that created the paypal account forgot to agree to the billing agreement... just in case anyone else runs in to this. Eye-wink

amitaibu@drupal.org's picture
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Joined: 09/08/2007
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Re: Re: error 10501 when paying by credit card on live site/ liv

> So it turns out the person that created the paypal account forgot to agree to the billing agreement... just in case anyone else runs in to this.

The way to do it can be seen here: http://www.pdncommunity.com/pdn/board/message?board.id=sandbox&view=by_d...

Also use the dummy Visa - 4012888888881881

covenantd's picture
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Joined: 01/02/2010
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Huge Help

Thanks a ton - that made it so easy to solve!

jrcallicott's picture
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Joined: 03/04/2010
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Re: error 10501 when paying by credit card on live site/ live pa

i am getting this on my sandbox account

AlanT's picture
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Joined: 10/02/2010
Juice: 16
Re: error 10501 when paying by credit card on live site/ live pa

I ran into this problem as well, and came here looking for an answer.

The link above to the PayPal site no longer leads to any information. Upon searching, I found that I actually have to APPLY for website payments pro service and pay $30 per month. Nothing in the Ubercart documentation mentioned this, and in fact, led me to believe that obtaining an API was the only thing required.

I believe the documentation should be updated to reflect this.