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sanne's picture
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Hello,

From a customer I got the following Paypal error discription.

The address that is connected to his paypalemailaddress has a different format than the delivery address fomat of the ubercart shop. Therefor Paypal seems refuse the payment.

Do more people have this problem?
Are there any solutions?

Greetings,
Sanne

Ryan's picture
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Re: Paypal address format

This error has come up in the past and is usually related to incorrect settings. However, it may be some sort of security setting, like only allowing verified addresses and such. I'd toy with the settings some more... and is the site using PayPal in the U.S. or Canada?

sanne's picture
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Re: Paypal address format

I have a dutch paypal account and the currencysetting is EUR.
So I am not sure if it is related to US or Canadian paypal.

What settings should I change than. From Paypal or the country?

Sanne

oslinux's picture
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Re: Re: Paypal address format

what does paypal say?

Ryan's picture
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Re: Re: Paypal address format

Well... I'm not sure really. If you search for that error on this site (maybe through Google) other folks have had a similar issue. Usually it wasn't related to addresses at all. If it is, it may be that I was using PayPal's API docs for the U.S./Canada and there may be some inconsistency with international use. Puzzled

oslinux's picture
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Re: Re: Re: Paypal address format

does paypal not offer testing gateways for each region? Cool

megg's picture
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Re: Re: Re: Re: Paypal address format

sanne, i think your problem is the same as this one:
http://www.ubercart.org/forum/support/1083/problem_paypal_address

if so, the solution is linked to in that thread.

sanne's picture
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Re: Paypal address format

I haven't had contact with Paypal, so I don't know...