Home » Forums » Ubercart » Support
2 replies [Last post]
Wed, 05/05/2010 - 07:43
icarrion
icarrion's picture
Offline
Joined: 08/31/2009
Juice: 49
Was this information Helpful?

Can someone be so kind to help me with this error message. I've exhasted my google / forum searches and have found no solutions as of yet. I have weights and dimensions for each product as well.

undefined:
Hard 111500: The selected service is not valid with the selected packaging.

<?xml version="1.0" encoding="UTF-8"?>
<AccessRequest xml:lang="en-US">
  <AccessLicenseNumber>xxxxxxxxxx</AccessLicenseNumber>
  <UserId>xxxx</UserId>
  <Password>xxxx</Password>
</AccessRequest>

<?xml version="1.0" encoding="UTF-8"?>
<RatingServiceSelectionRequest xml:lang="en-US">
  <Request>
    <TransactionReference>
      <CustomerContext>Complex Rate Request</CustomerContext>
      <XpciVersion>1.0001</XpciVersion>
    </TransactionReference>
    <RequestAction>Rate</RequestAction>
    <RequestOption>rate</RequestOption>
  </Request>
  <PickupType>
    <Code>03</Code>
  </PickupType>
  <CustomerClassification>
    <Code>04</Code>
  </CustomerClassification>
  <Shipment>
    <Shipper>
      <ShipperNumber>A018X4</ShipperNumber>
      <Address>
        <City>Winnipeg </City>
        <StateProvinceCode>MB</StateProvinceCode>
        <PostalCode>R3N 0G2</PostalCode>
        <CountryCode>CA</CountryCode>
      </Address>
    </Shipper>
    <ShipTo>
      <Address>
        <StateProvinceCode>FL</StateProvinceCode>
        <PostalCode>33183</PostalCode>
        <CountryCode>US</CountryCode>
      <ResidentialAddressIndicator/>
      </Address>
    </ShipTo>
    <ShipFrom>
      <Address>
        <StateProvinceCode>MB</StateProvinceCode>
        <PostalCode>R3N0G2</PostalCode>
        <CountryCode>CA</CountryCode>
      </Address>
    </ShipFrom>
    <ShipmentWeight>
      <UnitOfMeasurement>
        <Code>LBS</Code>
        <Description>Pounds</Description>
      </UnitOfMeasurement>
      <Weight>1.1</Weight>
    </ShipmentWeight>
    <Service>
      <Code>11</Code>
      <Description>UPS Standard</Description>
    </Service>
    <Package><PackagingType><Code>2b</Code></PackagingType><PackageWeight><UnitOfMeasurement><Code>LBS</Code><Description>Pounds</Description></UnitOfMeasurement><Weight>1.1</Weight></PackageWeight></Package></Shipment>
</RatingServiceSelectionRequest>

<?xml version="1.0"?>
<RatingServiceSelectionResponse><Response><TransactionReference><CustomerContext>Complex Rate Request</CustomerContext><XpciVersion>1.0001</XpciVersion></TransactionReference><ResponseStatusCode>0</ResponseStatusCode><ResponseStatusDescription>Failure</ResponseStatusDescription><Error><ErrorSeverity>Hard</ErrorSeverity><ErrorCode>111500</ErrorCode><ErrorDescription>The selected service is not valid with the selected packaging.</ErrorDescription></Error></Response></RatingServiceSelectionResponse>

undefined:
Hard 111500: The selected service is not valid with the selected packaging.

<?xml version="1.0" encoding="UTF-8"?>
<AccessRequest xml:lang="en-US">
  <AccessLicenseNumber>xxxxxxxxxx</AccessLicenseNumber>
  <UserId>xxxx</UserId>
  <Password>xxxx</Password>
</AccessRequest>

<?xml version="1.0" encoding="UTF-8"?>
<RatingServiceSelectionRequest xml:lang="en-US">
  <Request>
    <TransactionReference>
      <CustomerContext>Complex Rate Request</CustomerContext>
      <XpciVersion>1.0001</XpciVersion>
    </TransactionReference>
    <RequestAction>Rate</RequestAction>
    <RequestOption>rate</RequestOption>
  </Request>
  <PickupType>
    <Code>03</Code>
  </PickupType>
  <CustomerClassification>
    <Code>04</Code>
  </CustomerClassification>
  <Shipment>
    <Shipper>
      <ShipperNumber>A018X4</ShipperNumber>
      <Address>
        <City>Winnipeg </City>
        <StateProvinceCode>MB</StateProvinceCode>
        <PostalCode>R3N 0G2</PostalCode>
        <CountryCode>CA</CountryCode>
      </Address>
    </Shipper>
    <ShipTo>
      <Address>
        <StateProvinceCode>FL</StateProvinceCode>
        <PostalCode>33183</PostalCode>
        <CountryCode>US</CountryCode>
      <ResidentialAddressIndicator/>
      </Address>
    </ShipTo>
    <ShipFrom>
      <Address>
        <StateProvinceCode>MB</StateProvinceCode>
        <PostalCode>R3N0G2</PostalCode>
        <CountryCode>CA</CountryCode>
      </Address>
    </ShipFrom>
    <ShipmentWeight>
      <UnitOfMeasurement>
        <Code>LBS</Code>
        <Description>Pounds</Description>
      </UnitOfMeasurement>
      <Weight>1.1</Weight>
    </ShipmentWeight>
    <Service>
      <Code>03</Code>
      <Description>UPS Ground</Description>
    </Service>
    <Package><PackagingType><Code>2b</Code></PackagingType><PackageWeight><UnitOfMeasurement><Code>LBS</Code><Description>Pounds</Description></UnitOfMeasurement><Weight>1.1</Weight></PackageWeight></Package></Shipment>
</RatingServiceSelectionRequest>

<?xml version="1.0"?>
<RatingServiceSelectionResponse><Response><TransactionReference><CustomerContext>Complex Rate Request</CustomerContext><XpciVersion>1.0001</XpciVersion></TransactionReference><ResponseStatusCode>0</ResponseStatusCode><ResponseStatusDescription>Failure</ResponseStatusDescription><Error><ErrorSeverity>Hard</ErrorSeverity><ErrorCode>111500</ErrorCode><ErrorDescription>The selected service is not valid with the selected packaging.</ErrorDescription></Error></Response></RatingServiceSelectionResponse>

There were problems getting a shipping quote. Please verify the delivery and product infor

Top
Wed, 05/05/2010 - 08:52
#1 View page
icarrion
icarrion's picture
Offline
Joined: 08/31/2009
Juice: 49
Re: UPS Ship Error

Ok simplified a few things by only using UPS Ground and Customer Supplied Package. Now I get no error but this and does not return quote:

<?xml version="1.0" encoding="UTF-8"?>
<AccessRequest xml:lang="en-US">
  <AccessLicenseNumber>xxxxxxxxxx</AccessLicenseNumber>
  <UserId>xxxx</UserId>
  <Password>xxxxxxx</Password>
</AccessRequest>

<?xml version="1.0" encoding="UTF-8"?>
<RatingServiceSelectionRequest xml:lang="en-US">
  <Request>
    <TransactionReference>
      <CustomerContext>Complex Rate Request</CustomerContext>
      <XpciVersion>1.0001</XpciVersion>
    </TransactionReference>
    <RequestAction>Rate</RequestAction>
    <RequestOption>rate</RequestOption>
  </Request>
  <PickupType>
    <Code>03</Code>
  </PickupType>
  <CustomerClassification>
    <Code>03</Code>
  </CustomerClassification>
  <Shipment>
    <Shipper>
      <ShipperNumber>A018X4</ShipperNumber>
      <Address>
        <City>Winnipeg </City>
        <StateProvinceCode>MB</StateProvinceCode>
        <PostalCode>R2R1S9</PostalCode>
        <CountryCode>CA</CountryCode>
      </Address>
    </Shipper>
    <ShipTo>
      <Address>
        <StateProvinceCode>FL</StateProvinceCode>
        <PostalCode>33183</PostalCode>
        <CountryCode>US</CountryCode>
      <ResidentialAddressIndicator/>
      </Address>
    </ShipTo>
    <ShipFrom>
      <Address>
        <StateProvinceCode>MB</StateProvinceCode>
        <PostalCode>R2R1S9</PostalCode>
        <CountryCode>CA</CountryCode>
      </Address>
    </ShipFrom>
    <ShipmentWeight>
      <UnitOfMeasurement>
        <Code>LBS</Code>
        <Description>Pounds</Description>
      </UnitOfMeasurement>
      <Weight>1.1</Weight>
    </ShipmentWeight>
    <Service>
      <Code>03</Code>
      <Description>UPS Ground</Description>
    </Service>
    <Package><PackagingType><Code>02</Code></PackagingType><Dimensions><UnitOfMeasurement><Code>IN</Code></UnitOfMeasurement><Length>15.00</Length><Width>13.00</Width><Height>10.00</Height></Dimensions><PackageWeight><UnitOfMeasurement><Code>LBS</Code><Description>Pounds</Description></UnitOfMeasurement><Weight>1.1</Weight></PackageWeight></Package></Shipment>
</RatingServiceSelectionRequest>

<?xml version="1.0"?>
<RatingServiceSelectionResponse><Response><TransactionReference><CustomerContext>Complex Rate Request</CustomerContext><XpciVersion>1.0001</XpciVersion></TransactionReference><ResponseStatusCode>1</ResponseStatusCode><ResponseStatusDescription>Success</ResponseStatusDescription></Response><RatedShipment><Service><Code>03</Code></Service><RatedShipmentWarning>Your invoice may vary from the displayed reference rates</RatedShipmentWarning><BillingWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>12.0</Weight></BillingWeight><TransportationCharges><CurrencyCode>CAD</CurrencyCode><MonetaryValue>38.27</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>CAD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>CAD</CurrencyCode><MonetaryValue>38.27</MonetaryValue></TotalCharges><GuaranteedDaysToDelivery/><ScheduledDeliveryTime/><RatedPackage><TransportationCharges><CurrencyCode/><MonetaryValue/></TransportationCharges><ServiceOptionsCharges><CurrencyCode/><MonetaryValue/></ServiceOptionsCharges><TotalCharges><CurrencyCode/><MonetaryValue/></TotalCharges><Weight>1.1</Weight><BillingWeight><UnitOfMeasurement><Code/></UnitOfMeasurement><Weight/></BillingWeight></RatedPackage></RatedShipment></RatingServiceSelectionResponse>

There were problems getting a shipping quote. Please verify the delivery and product informati

Top
Wed, 05/05/2010 - 08:54
#2 View page
icarrion
icarrion's picture
Offline
Joined: 08/31/2009
Juice: 49
Re: Re: UPS Ship Error

If you notice from the previous post the response given from UPS says success yet Ubercart still throws an error. Any ideas?

Top