6 replies [Last post]
Drupal Ace's picture
Offline
Joined: 05/31/2010
Juice: 15
Was this information Helpful?

I'm new to Ubercart, and working on my first store using documentation here and Packt Publishing's Ubercart 2x book.

According to that book and to http://www.ubercart.org/docs/user/8392/clone_cart_settings , the form at

Administer › Store administration › Configuration › Cart settings

should have three tabs, for Cart settings, Cart panes, and Cart block. However, on my site I see no tabs at all; there are the various settings expected for the Cart settings tab, but there are no actual tabs, and thus no way to reach the settings for Cart panes and Cart block.

Any ideas on why this might be? I'm on Drupal 6.15 and Ubercart 6.x-2.2. I tried enabling all core and optional Ubercart modules, to no avail. What could cause these tabs to be missing?

Thanks to anyone who can help!

Uberchic's picture
Offline
Administrator
Joined: 08/29/2008
Juice: 754
Re: Cart settings: No tabs for Cart panes & Cart block?

I have the three settings pages once I click the edit tab.

Drupal Ace's picture
Offline
Joined: 05/31/2010
Juice: 15
No tabs for me

That's precisely what I'm missing. : ( No added tabs even after clicking the Edit tab. Just the expected settings for "General cart settings", which is good, but no tabs, and thus no settings for Cart panes and Cart block. Most curious!

Thanks for the reply!

stephthegeek's picture
Offline
Theminator
Joined: 10/20/2007
Juice: 575
Re: No tabs for me

Try setting a core theme like Garland to your admin theme?

Gorgeous original Drupal themes (and Ubercart themes!) ~ Psst: more Ubercart themes on our new site

Drupal Ace's picture
Offline
Joined: 05/31/2010
Juice: 15
Garland

Thanks, that's a good one to check... Alas, Garland has been the theme for this new site all along, so that's not the issue.

Also, FWIW, all caching- and optimization-related features are turned off, on the off chance that those could be the culprit.

Vexing, it is!

Uberchic's picture
Offline
Administrator
Joined: 08/29/2008
Juice: 754
Re: Garland

possible to get a screen shot?

Drupal Ace's picture
Offline
Joined: 05/31/2010
Juice: 15
Solved... for now?

In addition to posting the question here and at Drupal.org, I plaintively asked on my own site, http://www.drupalace.com/blog/2010/06/testing-ubercart-ecommerce-please-... . That includes a screen shot showing what the page *should* look like, which makes it easy to understand what I was seeing instead.

Now I'm going to sheepishly – if tentatively – retract it all. I've been unable to find any other folks with the same problem, suggesting that it's truly a bizarre quirk of my own setup, and not a Drupal or Ubercart problem per se, with a clean answer floating about out there. In the end, I tried "joggling" things: clearing cached data in admin/settings/performance (even though I have cache disabled); and, disabling and then re-enabling Ubercart modules. Somehow, those actions did the trick: I now get the missing tabs.

As happens with Drupal problems now and then, it's a welcome but unsatisfying resolution; it's the equivalent of smacking a TV to make the picture come in, without revealing anything about the source of the problem, how to prevent it happening again, and what to do if a future recurrence proves more stubborn. Sigh. In any case, things do look to be working again, and I am grateful for the kind responses.

For anyone running across the same problem and this post in the future: You may be facing a "gremlins" issue and not a clear problem to be reasoned out. Try purging with any and all caches, disabling and re-enabling modules, and just general fiddling with things. Heck, try giving the monitor a few knocks; that just may do it. : /