I just created a UPS online account and now am trying to test to see if the rate quote works correctly but the receiving quotes part is just not going anywhere. I got all the account info I need, but it's been on the cart/checkout page for about 15 minutes now.
Any idea on what could be the problem?
Wed, 11/14/2007 - 00:30
Re: Not receiving UPS shipping quotes
You could read this thread: http://www.ubercart.org/forum/support/1756/usps_webtools
Re: Re: Not receiving UPS shipping quotes
I'm using UPS not USPS. I read this post: http://www.ubercart.org/forum/support/449/ups_information_quesiton and checked everything they mentioned. Changing from Testing to Production helped a little, but now I get this: "There were problems getting a shipping quote. Please verify the delivery and product information and try again.
If this does not resolve the issue, please call in to complete your order."
Re: Re: Re: Not receiving UPS shipping quotes
Sorry, I misread. I haven't gotten around to adding UPS to my site yet, so I can't help you there.
TR wrote:Sorry, I misread.
Sorry, I misread. I haven't gotten around to adding UPS to my site yet, so I can't help you there.
Re: Re: Re: Not receiving UPS shipping quotes
This is the detailed error message I get:
<?xml version="1.0" encoding="UTF-8"?>
<RatingServiceSelectionRequest xml:lang="en-US">
<Request>
<TransactionReference>
<CustomerContext>Complex Rate Request</CustomerContext>
<XpciVersion>1.0001</XpciVersion>
</TransactionReference>
<RequestAction>Rate</RequestAction>
<RequestOption>rate</RequestOption>
</Request>
<PickupType>
<Code>06</Code>
</PickupType>
<Shipment>
<Shipper>
<ShipperNumber>XXXXX</ShipperNumber>
<Address>
<City>Beltsville</City>
<StateProvinceCode>MD</StateProvinceCode>
<PostalCode>20705</PostalCode>
<CountryCode>US</CountryCode>
</Address>
</Shipper>
<ShipTo>
<Address>
<StateProvinceCode></StateProvinceCode>
<PostalCode>20001</PostalCode>
<CountryCode>US</CountryCode>
</Address>
</ShipTo>
<ShipFrom>
<Address>
<StateProvinceCode>MD</StateProvinceCode>
<PostalCode>20705</PostalCode>
<CountryCode>US</CountryCode>
</Address>
</ShipFrom>
<ShipmentWeight>
<UnitOfMeasurement>
<Code>LBS</Code>
</UnitOfMeasurement>
<Weight>20</Weight>
</ShipmentWeight>
<Service>
<Code>03</Code>
<Description>UPS Ground</Description>
</Service>
<Package><PackagingType><Code>25</Code></PackagingType><PackageWeight><UnitOfMeasurement><Code>LBS</Code><Description>Pounds</Description></UnitOfMeasurement><Weight>20</Weight></PackageWeight><PackageServiceOptions><InsuredValue><CurrencyCode>USD</CurrencyCode><MonetaryValue>99.99</MonetaryValue></InsuredValue></PackageServiceOptions></Package></Shipment>
</RatingServiceSelectionRequest> 
Re: Re: Re: Re: Not receiving UPS shipping quotes
There ought to be a <RatingServiceSelectionResponse> after that containing the error details. Without that, I'm just guessing, but it looks like you don't have a state code in the delivery address. As long as all of your authentication keys are right, that's the only thing wrong I see.
Re: Re: Re: Re: Re: Not receiving UPS shipping quotes
Well it turns out all my configurations were fine, but the problem was with the host - Godaddy. I exported my database and installed it on another host and it worked just fine. Then to be sure, I copied that database back to the godaddy version and it didn't work. Godaddy runs php 4.3.11, could this be an issue?
Re: Re: Re: Re: Re: Re: Not receiving UPS shipping quotes
Godaddy support said to look at this link: http://help.godaddy.com/article.php?article_id=289&topic_id
Re: Re: Re: Re: Re: Re: Re: Not receiving UPS shipping quotes
The UPS module doesn't use CURL, but I bet GoDaddy's proxy server is the problem. I don't have any idea what I can do about that though.
...
Oho! There's a comment in drupal_http_request() under the section about https:
<?php
// Note: Only works for PHP 4.3 compiled with OpenSSL.
?>On your GoDaddy site, go to admin/logs/status/php and search for '--with-openssl' on the page. I'll be surprised if it's there.
Pls can you give me the link to register ups account
Hello,
i will appreciate it if you can get the link to register a ups account for pick up i really need it to get my packages out of the united state.
Jacobs
I am having the same problem with GoDaddy and UPS
I had my site running perfectly well (including the UPS module) on one host and moved it to GoDaddy in hopes that their server would be faster (it is faster than my previous host). Except now checking for shipping quotes does not work with UPS - although it does work for USPS.
Any Ideas?
Thank you!
Re: I am having the same problem with GoDaddy and UPS
Has SSH been configured right on the GoDaddy server? UPS is pretty picky about that.
Re: Re: I am having the same problem with GoDaddy and UPS
Thank you for the reply. Today an SSL certificate was installed on my account. I also have the securepages module working properly.
I just checked the 'calculate shipping cost' and I am still not getting quotes from UPS.
perhaps it takes awhile for SSL to register?
Re: Re: Re: I am having the same problem with GoDaddy and UPS
SSL does not have a time until it registers - it is automatic, as long as your web service is connecting from an https:// version of your site.
Can you get the Debug information from your UPS quote request? (Check the box under your quote settings in admin/store/settings)
Re: Re: Re: Re: I am having the same problem with GoDaddy and UP
Okay, I have the "Display debug information to administrators." checked off.
When I attempt to check out and select an address the "Receiving quotes" progress just keeps going... i've waited several minutes.
Is there another place to check the debug information?
thanks again for all the help! greatly appreciated!
Re: Re: Re: Re: Re: I am having the same problem with GoDaddy an
Hmmm okay, can you test using the Firefox browser? Download the extension called "Firebug" and hit the "Get quotes" button. You should see, in the Console for Firebug (you'll need to hit F12 to bring Firebug up) some POST variables and their responses. Try posting here whatever messages Firebug receives. I'm not sure at this point what the issue could be, sounds like the SSL issue that was mentioned before to be honest - either that or possibly a PHP version (simplexml) issue...
Firebug Data
Okay, per your advice I downloaded Firebug and checked the POST data for checkout/shipping/quote:
Headers Data:
Request Headers
Host www.visionandhope.org
User-Agent Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US; rv:1.8.1.14) Gecko/20080404 Firefox/2.0.0.14
Accept text/xml,application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,*/*;q=0.5
Accept-Language en-us
Accept-Encoding gzip,deflate
Accept-Charset ISO-8859-1,utf-8;q=0.7,*;q=0.7
Keep-Alive 300
Connection close
Content-Type application/x-www-form-urlencoded
X-Requested-With XMLHttpRequest
Referer https://www.visionandhope.org/cart/checkout
Content-Length 629
Cookie SESScc755b1b98759a464bea40686f3e0085=b05b5c43eeaf4e0cf6f659c4e96e67af
Pragma no-cache
Cache-Control no-cache
Post Data:
details[address_select] 0
details[city] Los Angeles
details[company]
details[country] 840
details[first_name] Arash
details[last_name] Abcdef
details[phone]
details[postal_code] 90025
details[street1] 2025 Sawtelle Blvd
details[street2]
details[zone] 12
products 6%5EAK%5EAK1%5E%5E1%5E0%5E4%5E1%5Ea%3A4%3A%7Bs%3A10%3A%22attributes%22%3Ba%3A1%3A%7Bi%3A2%3Bs%3A1%3A%228%22%3B%7Ds%3A5%3A%22model%22%3Bb%3A0%3Bs%3A6%3A%22module%22%3Bs%3A10%3A%22uc_product%22%3Bs%3A9%3A%22shippable%22%3Bs%3A1%3A%221%22%3B%7D
uid 1
Response:
Loading...
Furthermore after some time I get a syntax error
Re: Firebug Data
Hmm, well I thought that the details[] array would be converted to be in the same POST string as the products data - not sure why that's not the case here. At least, that's how it works for the USPS module.
The only thing I can really think of that might cause it to work on one host and not the other would be your PHP version. Do you know what version you are using? If it's less than 4.4 I would see about upgrading. If you can update to PHP 5.2.5 you will be in even better shape. (PHP5 at least).
Re: Re: Firebug Data
My PHP version appears to be 5.2.5
Also GoDaddy is showing my SSl Status as Active. I have what they are calling a "Premium" SSL.
System Info below...
System info
Drupal
Version 5.7
Configuration file sites/default/settings.php
Cron Last run 37 min 52 sec ago
File system path files
More information about the drupal installation can be found here.
Web server
Type Apache
Version Unknown
Operating system Linux
PHP interface cgi-fcgi
URL https://www.visionandhope.org
PHP
Version 5.2.5
Magic quotes GPC On
Magic quotes runtime Off
Memory limit 32M
Register globals Off
Safe mode Off
Session cache limiter none
Session cookie domain .visionandhope.org
Session name SESScc755b1b98759a464bea40686f3e0085
Session save handler user
Upload max filesize 32M
Extensions
CURL version 7.10.6
GD version bundled (2.0.34 compatible)
FreeType support Enabled
JPG support Enabled
PNG support Enabled
Multibyte support Enabled
XML support Enabled
Zip support Enabled
Zlib support Enabled
Database server
Host p50mysql157.secureserver.net
Name visionandhope
Type MySQL
Version 5.0.45
Charset utf8
Collation utf8_general_ci
Permissions
Create temporary tables Disallowed
Lock tables Disallowed
Table prefix
arrrgg
Re: Re: Re: Firebug Data
I noticed magic_quotes_gpc is on in your config; it is Off on mine. I don't think that would cause this issue, especially since it's not one of those config options Drupal seems to care about. Interesting, nonetheless. The only other thing is that I noticed PHP is being run as CGI? And not an Apache module... I doubt that has anything to do with it, either - just something that caught my eye.
In either event it just seems that your UPS request is not getting posted correctly. Might require some digging into the code or writing a custom module that just does some basic testing with POST. I'm not sure what else the problem could be caused by - sorry! Lyle, if you have any input...?
akolahi wrote:Furthermore
Furthermore after some time I get a syntax error
What kind of syntax error? Where's it coming from? Have you turned on the debug output in the shipping quote settings?
Syntax Error
Yes, I have turned on the debug option in the shipping quote... but it gets stuck with the Receiving quotes and never progresses to the next screen that shows the errors... Unless there is another way of checking for errors using the debug option??
Using Firebug, i get the following error after a period of time shipping quote is running:
// $Id: jquery.js,v 1.6 2006/12/23 21:46:35 dries Exp $
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jquery.js Syntax Error
Firebug is showing that the error is coming from "jquery.js (line 2)"
Re: jquery.js Syntax Error
Around line 885 of uc_ups.module, you'll see this line:
<?php
$request = uc_ups_shipping_quote($ship_packages, $orig, $dest, $ups_service);
?>Add a line after that to print out the $request string. Now the line above will look like this:
<?php
$request = uc_ups_shipping_quote($ship_packages, $orig, $dest, $ups_service);
drupal_set_message('<pre>'.$print_r($request).'</pre>');
?>You can do the same for the $resp variable, which comes directly after the $request assignment - but that data is usually what is spat out during the Debug display. Unfortunately since it looks like your JS is choking somewhere it never gets to that point past the call to jquery.js.
So you can add that drupal_set_message line there, and then check for quotes, and reload the page - the $request that drupal sends out will be printed out as a gray message at the top of the content layer. Printing out the $response will at least let you make sure the POST is well-formed; doing the same for the $response will probably yield null if jquery is choking, which seems to be the case.
okay
I did both of the above and I do get some output when I browse away from the page. should I post it here? i think it includes my password etc?
thanks.
Re: okay
Well if you did get output then that's probably a good thing - you can post it and just XXXXXX out your password and other credentials if you want.
Obviously my first point would be to make sure your Origin information is setup 
I think there is a place for your address in main Drupal settings and/or the Store admin. (An obvious thing but I figured I'd ask)
Re: Re: okay
I had to slightly modify your instructions to get this to print ( drupal_set_message($request)
...
4C26718870XXXXXX visionandhope XXXXXX Complex Rate Request 1.0001 Rate rate 03 04 73XXXX
Los Angeles CA 90067 US
CA 90049 US
CA 90067 US
LBS 1.0 11 UPS Standard 02IN18.0012.002.00LBSPounds1.0USD4
4C26718870XXXXXX visionandhope XXXXXX Complex Rate Request 1.0001 Rate rate 03 04 73XXXX
Los Angeles CA 90067 US
CA 90049 US
CA 90067 US
LBS 1.0 13 UPS Next Day Air Saver 02IN18.0012.002.00LBSPounds1.0USD4
4C26718870XXXXXX visionandhope XXXXXX Complex Rate Request 1.0001 Rate rate 03 04 73XXXX
Los Angeles CA 90067 US
CA 90049 US
CA 90067 US
LBS 1.0 02 UPS 2nd Day Air 02IN18.0012.002.00LBSPounds1.0USD4
4C26718870XXXXXX visionandhope XXXXXX Complex Rate Request 1.0001 Rate rate 03 04 73XXXX
Los Angeles CA 90067 US
CA 90049 US
CA 90067 US
LBS 1.0 12 UPS 3-Day Select 02IN18.0012.002.00LBSPounds1.0USD4
Yes, I believe I do have the correct Origin information...
edit: I should also note that there is a blank bullet between each set of entries that does not show up when I past.
Re: Re: Re: okay
Yeah I'm lost at this point - perhaps Lyle knows what is going on here. I don't have experience with UPS module myself, just USPS - but I thought the data that gets sent via POST would be one long string? Is that data you are sending... is that how it's formatted in the $request? Because normally when an http request goes out as POST it's usually just one long string full of url-encoded variables. Is that not what UPS requires?
And if it is what UPS requires, which I'm sure it is, the question is: why isn't your server formatting it correctly?
Re: Re: Re: okay
try doing
<?php
drupal_set_message('<pre>'. $request .'</pre>');
?>This should let the XML tags show up on your message so you can post them here. Use <code> tags so that they'll be visible in the Input filter.
Anywho. It does look like the information is getting to the UPS module correctly. Even without the XML tags, I can see that it would be right. What is the value of the $resp variable after the drupal_http_request()? That's going to be the real key, I think.
UPS issue
Hi Lyle,
Here is the output when I insert the requested code. I will also try to see if I can get the $resp value.
*
4C267188xxxxxxxx
visionandhope
xxxxxx
Complex Rate Request
1.0001
Rate
rate
03
04
73xxxx
Los Angeles CA 90067 US
CA 90049 US
CA 90067 US
LBS
1.0
11
UPS Standard
21LBSPounds1.0USD4
*
4C267188xxxxxxxx
visionandhope
xxxxxx
Complex Rate Request
1.0001
Rate
rate
03
04
73xxxx
Los Angeles CA 90067 US
CA 90049 US
CA 90067 US
LBS
1.0
13
UPS Next Day Air Saver
21LBSPounds1.0USD4
*
4C267188xxxxxxxx
visionandhope
xxxxxx
Complex Rate Request
1.0001
Rate
rate
03
04
73xxxx
Los Angeles CA 90067 US
CA 90049 US
CA 90067 US
LBS
1.0
02
UPS 2nd Day Air
21LBSPounds1.0USD4
*
4C267188xxxxxxxx
visionandhope
xxxxxx
Complex Rate Request
1.0001
Rate
rate
03
04
73xxxx
Los Angeles CA 90067 US
CA 90049 US
CA 90067 US
LBS
1.0
12
UPS 3-Day Select
21LBSPounds1.0USD4
$resp
I dont know if this makes any sense but I get this error message when I have the following:
$resp = drupal_http_request(variable_get('uc_ups_connection_address', 'https://wwwcie.ups.com/ups.app/xml/') .'Rate', array(), 'POST', $request);
drupal_set_message('<pre>'. $resp .'</pre>');Error message:
* recoverable fatal error: Object of class stdClass could not be converted to string in /home/content/v/i/s/visionandhope/html/modules/ubercart/shipping/uc_ups/uc_ups.module on line 891.
* recoverable fatal error: Object of class stdClass could not be converted to string in /home/content/v/i/s/visionandhope/html/modules/ubercart/shipping/uc_ups/uc_ups.module on line 891.
* recoverable fatal error: Object of class stdClass could not be converted to string in /home/content/v/i/s/visionandhope/html/modules/ubercart/shipping/uc_ups/uc_ups.module on line 891.
* recoverable fatal error: Object of class stdClass could not be converted to string in /home/content/v/i/s/visionandhope/html/modules/ubercart/shipping/uc_ups/uc_ups.module on line 891.
Re: $resp
You gotta use print_r($resp, TRUE) in between the <pre> tags.
Also try using htmlentities() so we can see the XML tags.
Re: Re: $resp
Here is what i get with the print_r($resp, TRUE)command. I will also follow up with htmlentities()
*
4C267188xxxxxxxx
visionandhope
xxxxxx
Complex Rate Request
1.0001
Rate
rate
03
04
73xxxx
Los Angeles CA 90067 US
CA 90049 US
CA 90067 US
LBS
1.0
11
UPS Standard
21LBSPounds1.0USD4
*
stdClass Object
(
[error] => 110 Connection timed out
[code] => -110
)
*
4C267188xxxxxxxx
visionandhope
xxxxxx
Complex Rate Request
1.0001
Rate
rate
03
04
7xxxxx
Los Angeles CA 90067 US
CA 90049 US
CA 90067 US
LBS
1.0
13
UPS Next Day Air Saver
21LBSPounds1.0USD4
*
stdClass Object
(
[error] => 110 Connection timed out
[code] => -110
)
*
4C267188xxxxxxxx
visionandhope
xxxxxx
Complex Rate Request
1.0001
Rate
rate
03
04
7xxxxx
Los Angeles CA 90067 US
CA 90049 US
CA 90067 US
LBS
1.0
02
UPS 2nd Day Air
21LBSPounds1.0USD4
*
stdClass Object
(
[error] => 110 Connection timed out
[code] => -110
)
*
4C267188xxxxxxxx
visionandhope
xxxxxx
Complex Rate Request
1.0001
Rate
rate
03
04
7xxxxx
Los Angeles CA 90067 US
CA 90049 US
CA 90067 US
LBS
1.0
12
UPS 3-Day Select
21LBSPounds1.0USD4
*
stdClass Object
(
[error] => 110 Connection timed out
[code] => -110
)
Re: Re: $resp
here is what i get with:
$request = uc_ups_shipping_quote($ship_packages, $orig, $dest, $ups_service);
drupal_set_message('<pre>'. htmlentities($request) .'</pre>');
$resp = drupal_http_request(variable_get('uc_ups_connection_address', 'https://wwwcie.ups.com/ups.app/xml/') .'Rate', array(), 'POST', $request);
drupal_set_message('<pre>'. htmlentities(print_r($resp, TRUE)) .'</pre>'); *
<?xml version="1.0" encoding="UTF-8"?>
<AccessRequest xml:lang="en-US">
<AccessLicenseNumber>4C267188xxxxxxx</AccessLicenseNumber>
<UserId>visionandhope</UserId>
<Password>xxxxxx</Password>
</AccessRequest>
<?xml version="1.0" encoding="UTF-8"?>
<RatingServiceSelectionRequest xml:lang="en-US">
<Request>
<TransactionReference>
<CustomerContext>Complex Rate Request</CustomerContext>
<XpciVersion>1.0001</XpciVersion>
</TransactionReference>
<RequestAction>Rate</RequestAction>
<RequestOption>rate</RequestOption>
</Request>
<PickupType>
<Code>03</Code>
</PickupType>
<CustomerClassification>
<Code>04</Code>
</CustomerClassification>
<Shipment>
<Shipper>
<ShipperNumber>7xxxx</ShipperNumber>
<Address>
<City>Los Angeles</City>
<StateProvinceCode>CA</StateProvinceCode>
<PostalCode>90067</PostalCode>
<CountryCode>US</CountryCode>
</Address>
</Shipper>
<ShipTo>
<Address>
<StateProvinceCode>CA</StateProvinceCode>
<PostalCode>90049</PostalCode>
<CountryCode>US</CountryCode>
</Address>
</ShipTo>
<ShipFrom>
<Address>
<StateProvinceCode>CA</StateProvinceCode>
<PostalCode>90067</PostalCode>
<CountryCode>US</CountryCode>
</Address>
</ShipFrom>
<ShipmentWeight>
<UnitOfMeasurement>
<Code>LBS</Code>
</UnitOfMeasurement>
<Weight>1.0</Weight>
</ShipmentWeight>
<Service>
<Code>11</Code>
<Description>UPS Standard</Description>
</Service>
<Package><PackagingType><Code>21</Code></PackagingType><PackageWeight><UnitOfMeasurement><Code>LBS</Code><Description>Pounds</Description></UnitOfMeasurement><Weight>1.0</Weight></PackageWeight><PackageServiceOptions><InsuredValue><CurrencyCode>USD</CurrencyCode><MonetaryValue>4</MonetaryValue></InsuredValue></PackageServiceOptions></Package></Shipment>
</RatingServiceSelectionRequest>
*
stdClass Object
(
[error] => 110 Connection timed out
[code] => -110
)
*
<?xml version="1.0" encoding="UTF-8"?>
<AccessRequest xml:lang="en-US">
<AccessLicenseNumber>4C267188xxxxxxxxx</AccessLicenseNumber>
<UserId>visionandhope</UserId>
<Password>xxxxxx</Password>
</AccessRequest>
<?xml version="1.0" encoding="UTF-8"?>
<RatingServiceSelectionRequest xml:lang="en-US">
<Request>
<TransactionReference>
<CustomerContext>Complex Rate Request</CustomerContext>
<XpciVersion>1.0001</XpciVersion>
</TransactionReference>
<RequestAction>Rate</RequestAction>
<RequestOption>rate</RequestOption>
</Request>
<PickupType>
<Code>03</Code>
</PickupType>
<CustomerClassification>
<Code>04</Code>
</CustomerClassification>
<Shipment>
<Shipper>
<ShipperNumber>7xxxx</ShipperNumber>
<Address>
<City>Los Angeles</City>
<StateProvinceCode>CA</StateProvinceCode>
<PostalCode>90067</PostalCode>
<CountryCode>US</CountryCode>
</Address>
</Shipper>
<ShipTo>
<Address>
<StateProvinceCode>CA</StateProvinceCode>
<PostalCode>90049</PostalCode>
<CountryCode>US</CountryCode>
</Address>
</ShipTo>
<ShipFrom>
<Address>
<StateProvinceCode>CA</StateProvinceCode>
<PostalCode>90067</PostalCode>
<CountryCode>US</CountryCode>
</Address>
</ShipFrom>
<ShipmentWeight>
<UnitOfMeasurement>
<Code>LBS</Code>
</UnitOfMeasurement>
<Weight>1.0</Weight>
</ShipmentWeight>
<Service>
<Code>13</Code>
<Description>UPS Next Day Air Saver</Description>
</Service>
<Package><PackagingType><Code>21</Code></PackagingType><PackageWeight><UnitOfMeasurement><Code>LBS</Code><Description>Pounds</Description></UnitOfMeasurement><Weight>1.0</Weight></PackageWeight><PackageServiceOptions><InsuredValue><CurrencyCode>USD</CurrencyCode><MonetaryValue>4</MonetaryValue></InsuredValue></PackageServiceOptions></Package></Shipment>
</RatingServiceSelectionRequest>
*
stdClass Object
(
[error] => 110 Connection timed out
[code] => -110
)
*
<?xml version="1.0" encoding="UTF-8"?>
<AccessRequest xml:lang="en-US">
<AccessLicenseNumber>4C267188xxxxxx</AccessLicenseNumber>
<UserId>visionandhope</UserId>
<Password>xxxxxx</Password>
</AccessRequest>
<?xml version="1.0" encoding="UTF-8"?>
<RatingServiceSelectionRequest xml:lang="en-US">
<Request>
<TransactionReference>
<CustomerContext>Complex Rate Request</CustomerContext>
<XpciVersion>1.0001</XpciVersion>
</TransactionReference>
<RequestAction>Rate</RequestAction>
<RequestOption>rate</RequestOption>
</Request>
<PickupType>
<Code>03</Code>
</PickupType>
<CustomerClassification>
<Code>04</Code>
</CustomerClassification>
<Shipment>
<Shipper>
<ShipperNumber>7xxxxxx</ShipperNumber>
<Address>
<City>Los Angeles</City>
<StateProvinceCode>CA</StateProvinceCode>
<PostalCode>90067</PostalCode>
<CountryCode>US</CountryCode>
</Address>
</Shipper>
<ShipTo>
<Address>
<StateProvinceCode>CA</StateProvinceCode>
<PostalCode>90049</PostalCode>
<CountryCode>US</CountryCode>
</Address>
</ShipTo>
<ShipFrom>
<Address>
<StateProvinceCode>CA</StateProvinceCode>
<PostalCode>90067</PostalCode>
<CountryCode>US</CountryCode>
</Address>
</ShipFrom>
<ShipmentWeight>
<UnitOfMeasurement>
<Code>LBS</Code>
</UnitOfMeasurement>
<Weight>1.0</Weight>
</ShipmentWeight>
<Service>
<Code>02</Code>
<Description>UPS 2nd Day Air</Description>
</Service>
<Package><PackagingType><Code>21</Code></PackagingType><PackageWeight><UnitOfMeasurement><Code>LBS</Code><Description>Pounds</Description></UnitOfMeasurement><Weight>1.0</Weight></PackageWeight><PackageServiceOptions><InsuredValue><CurrencyCode>USD</CurrencyCode><MonetaryValue>4</MonetaryValue></InsuredValue></PackageServiceOptions></Package></Shipment>
</RatingServiceSelectionRequest>
*
stdClass Object
(
[error] => 110 Connection timed out
[code] => -110
)
*
<?xml version="1.0" encoding="UTF-8"?>
<AccessRequest xml:lang="en-US">
<AccessLicenseNumber>4C267188xxxxxxxx</AccessLicenseNumber>
<UserId>visionandhope</UserId>
<Password>xxxxxx</Password>
</AccessRequest>
<?xml version="1.0" encoding="UTF-8"?>
<RatingServiceSelectionRequest xml:lang="en-US">
<Request>
<TransactionReference>
<CustomerContext>Complex Rate Request</CustomerContext>
<XpciVersion>1.0001</XpciVersion>
</TransactionReference>
<RequestAction>Rate</RequestAction>
<RequestOption>rate</RequestOption>
</Request>
<PickupType>
<Code>03</Code>
</PickupType>
<CustomerClassification>
<Code>04</Code>
</CustomerClassification>
<Shipment>
<Shipper>
<ShipperNumber>xxxxxx</ShipperNumber>
<Address>
<City>Los Angeles</City>
<StateProvinceCode>CA</StateProvinceCode>
<PostalCode>90067</PostalCode>
<CountryCode>US</CountryCode>
</Address>
</Shipper>
<ShipTo>
<Address>
<StateProvinceCode>CA</StateProvinceCode>
<PostalCode>90049</PostalCode>
<CountryCode>US</CountryCode>
</Address>
</ShipTo>
<ShipFrom>
<Address>
<StateProvinceCode>CA</StateProvinceCode>
<PostalCode>90067</PostalCode>
<CountryCode>US</CountryCode>
</Address>
</ShipFrom>
<ShipmentWeight>
<UnitOfMeasurement>
<Code>LBS</Code>
</UnitOfMeasurement>
<Weight>1.0</Weight>
</ShipmentWeight>
<Service>
<Code>12</Code>
<Description>UPS 3-Day Select</Description>
</Service>
<Package><PackagingType><Code>21</Code></PackagingType><PackageWeight><UnitOfMeasurement><Code>LBS</Code><Description>Pounds</Description></UnitOfMeasurement><Weight>1.0</Weight></PackageWeight><PackageServiceOptions><InsuredValue><CurrencyCode>USD</CurrencyCode><MonetaryValue>4</MonetaryValue></InsuredValue></PackageServiceOptions></Package></Shipment>
</RatingServiceSelectionRequest>
*
stdClass Object
(
[error] => 110 Connection timed out
[code] => -110
)
update
well, I've just reset my access key through the UPS website in case for some reason UPS was rejecting my last one. I updated the UPS module with the new key (double checked all my other entries) and I am still getting the same result. 
update 2
I read in another forum the need for OpenSSL to be enabled in PHP for the UPS module to work properly. I sent an email to GoDaddy tech support asking if it is installed on my server and they responded "Please note that all of our Linux shared hosting accounts come with OpenSSL enabled on the account."
Strangely I've used the UPS module for this same website when it was hosted by a different company (Hostway)and it worked fine with that host. As soon as I moved it to GoDaddy I haven't been able to get the shipping quotes from UPS.
Re: update
Well, the error you're getting is a timeout error. It sounds like UPS doesn't even know you're trying to reach them. I would have thought that OpenSSL was all you needed, but maybe that's not the whole story. Double check your phpinfo() for "--with-openssl" at /admin/logs/status/php.
I feel like there's something missing. Unfortunately, I think it's got something to do with the server. I just don't know what it might be.
Thanks
just checked: yes "--with-openssl" is there. Should I post the entire phpinfo page? Would that be helpful?
Anyways, Lyle and torgosPizza thanks for all the help with this issue.
Related Issue
After some investigation I realized that payment through Paypal's Website Payment Pro also does not work (also hangs during payment process) even though it did work on my previous host. I am wondering if these issues are related to moving Drupal/Ubercart from one host to another - or if there is a setting on the new host that is causing a problem for both of these modules to time out when trying to interact with other sites.
Database Cache
One question that comes to mind is Does Ubercart have any database cache that needs to be cleared when moving from one server to another? Drupal suggested clearing the "cache" table in the database when moving servers. Is there something else I should be clearing?
Re: Database Cache
Don't think so, the cache is really for content. Something like the POST request wouldn't go through the cache tables since it's not cacheable content.
One thing I'm wondering - I don't know anything about the UPS system... do they require you to register an IP address? Is your site at the same domain? One obvious thing would be that your new server is at a different IP than the old one; if your IP was logged at the time you registered your UPS service then that would make sense as to why it's rejecting the new site.
Another thought along those lines would be a hardware firewall. Usually GoDaddy (depending on your setup) has a firewall in place, and depending on their rules, could be blocking the IP incorrectly. I don't see why since that request is going through standard HTTP / HTTPS ports but again, it might just be a site wrongly listed as a spammer.
One final thing to consider would be contacting GoDaddy and asking them to take a look at any error logs for your site, if they can. Assuming they are competently hosting your site (always a crapshoot with them) there should be some logs that might hold some key information as to why these things aren't happening.
Re: Re: Database Cache
torgosPizza Thanks for the tips. I also had the same thought regarding the possibility of UPS logging the IP address of the old server, so yesterday I created a completely new UPS account from scratch and followed the web tools procedures. I then put the new information into the UPS Shipping module - but still no luck. So I guess it's probably not a IP logging issue.
Since Paypal Website Payments Pro is also not working with GoDaddy I starting looking at threads with regards GoDaddy and WPP. I came across this thread:
http://www.pdncommunity.com/pdn/board/message?board.id=api&message.id=135
which seems to suggest that you must make OpenSSL calls through "the GoDaddy Proxy". I think since this OpenSSL issue affects Website Payments Pro on GoDaddy then it is quite likely to also be the cause of my UPS problems with GoDaddy since they are both using OpenSSL.
Now I really don't know what it means to run the call through the GoDaddy Proxy... but I guess if we could figure it out (I hope) we'd be killing two birds with one stone.
Here are some other threads
Here are some other threads explaining how to get GoDaddy to work properly with OpenSSL
http://www.pdncommunity.com/pdn/board/message?board.id=api&message.id=547
http://www.paypaldeveloper.com/pdn/board/message?board.id=payflow&thread...
Re: Here are some other threads
Yeah it looks like that might be the problem. Only one additional line to the call for CURL, but I'm not sure where you would do that. Looking quickly through the Drupal forums, I see talk about patching Core to allow this type of proxy system. Not sure what the status is but it looks like it might be worth hacking Core for it or at least, checking out the patch. I imagine the change is pretty quick and relatively seamless, though.
Re: Re: Here are some other threads
Here is a response from GoDaddy tech support regarding this issue:
Thank you for contacting Online Support. You can use CURL to make a connection of the kind that you require. On our shared hosting, any CURL applications that make secure HTTP connections (HTTPS over port 443) need to pass through a proxy server. The address for this proxy server is proxy.shr.secureserver.net and connections must specify the use of port 3128. While we cannot provide custom scripting support, you can reference an example CURL script though the Help Center article below:
• Using CURL to Connect Using HTTPS (http://help.godaddy.com/article/289)
Please let us know if we can help you in any other way.
Re: Re: Re: Here are some other threads
Proxies are out of my realm of expertise, but I did find a thread about patching drupal_http_request() to handle proxy servers: http://drupal.org/node/7881. I'm afraid it doesn't look done. There's a patch, but it seems to be against Drupal HEAD, which is 7.x.
I had avoided using cURL because there are plenty of people who don't have it enabled, and recompiling PHP is a pain. At this point, I'm not sure which way to jump.
Re: Re: Re: Re: Here are some other threads
Can't it be done both ways -- if (function_exists('curl_init')) { a check box appears on the config screen giving us the option to try using cURL instead of drupal_http_get(), and maybe a text field to fill in a proxy server too?
Anyway… I managed to get UPS quotes working on the clients' site; it turns out the OnLine Tools XML Developer Key is not the same as the OnLine Tools XML Access Key or whatever. However, it seems that only I, the god user (uid #1), can see the UPS quotes; other or anonymous users don't see them, even though the FedEdx quotes continue to work as normal. Any ideas how to resolve that? Can access to shipping services be restricted by roles somewhere or something?
Best solution for me
After attempting unsuccessfully to hack Drupal core to get https to run through a proxy... the best solution for me was to just ditch GoDaddy and move my site to a different hosting company. Besides not successfully hacking core, this was also because I didn't want to have to constantly worry about over-riding my custom code with every new release of Drupal. It's just much easier to move my site to a better company... especially since I wasn't all that crazy about their service.