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Thu, 10/07/2010 - 16:27
leenwebb
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Was this information Helpful?

I have a store where, after a user places an order, there is frequently an extra/custom charge that needs to be added to it. I can go in to the order and add a line item for the new cost, and then the balance will show the new amount. But then what? How does the customer come back to make the second payment and bring their balance back to $0?

I am fine with the notification part of it (I'm already in contact with them after the initial order anyway) but how can they get back to their order? I don't understand where I need to point them in order for them to pay off their balance.

Thanks!
Eileen

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Sun, 12/12/2010 - 11:52
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Isa
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Same issue

I have the same issue and don't know how to code in php.

Please can someone help Sad

I

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Sun, 02/06/2011 - 13:38
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evilgenius
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Re: How can an existing customer come back to pay their invoice

How did you go about doing this? I am also looking to do the same thing.

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Sat, 02/26/2011 - 00:31
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griz
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Same here

+1

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Sat, 02/26/2011 - 01:40
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Cayenne
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Re: Same here

In similar instances, I have sometimes created a new "product" called "extra payment" or "customization" and led them to that. Good for small sites.

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Sat, 02/26/2011 - 02:17
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griz
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Re: Re: Same here

Hmmm... I'm going to be linking this site to quickbooks with ECC - a seperate order isn't really clean enough. I'm chasing this in another topic. I may be willing to contribute to a bounty on this. It seams a lot of other people want it too.

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