Home » Forums » Ubercart » Support

Credit cards aren't automatically charged until I manually process the cards?

Submitted by uogecko on Thu, 11/29/2007 - 21:05
uogecko
Posts: 3
 Joined: 10/30/2007

Hi everyone - this seems like an odd problem but unless I'm missing something, it looks like Ubercart is operating correctly.

When I put a credit card through an order is generated and I receive a thank you order confirmation email however Authorize.net does not actually receive the order until I login to the system, go to the new order and click "Process Card".

It seems like that should all happen automatically when the user submits their order but I can't figure out how to make it happen.

Am I missing something?

Thanks!
permalink #1 Thu, 11/29/2007 - 22:22
aswalla

Posts: 50
 Joined: 08/17/2007
Getting busy with the Ubercode.Spreading the word - Ubercart for president.

Hi,
Do you have the following set:

Under Store Administration -> Configuration -> Payment Settings
Expand the Credit Card Settings and make sure that "Attempt to process credit card at checkout" is checked.

Is this checked? If not, then the cards will not automatically be processed.

cheers,
Aaron