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mattc's picture
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Joined: 11/23/2009
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Hi,

I've built a store with ubercart that sells tickets to an event. I've set it up with coupon codes that will take 100% off the price (for promotional). When I add the ticket and coupon to the cart the total comes to $0.00 as it should I get to the end of the checkout, review my order and press submit and I get this error message:

We were unable to process your credit card payment. Please verify your card details and try again. If the problem persists, contact us to complete your order.

Now I assume this is because it's a $0.00 subtotal. What can I do in this case? Is there a better way to offer free tickets, aside from manually entering them?

grobot's picture
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Joined: 04/12/2008
Juice: 289
Re: Free items with coupon code

Payment gateways won't like you trying to transact for $0.00. You will need to bypass payment on free purchases.

You should be able to disable your default payment method and enable one which suits using a CA rule at checkout.

Giant Robot - for campaign, charity, ngo & online store solutions - www.giantrobot.co.nz