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woolooloo's picture
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Joined: 12/07/2011
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my setup : UC 2.7 / GA 3.3 / Paypal only
issue : Analytics doesn't report all orders

Hello,
I have been using Ubercart for my online shop with happiness for over a year.
Since I can now afford to run campaigns, I need to be able to track conversions.

Unfortunately, analytics only reports a little portion of the actual orders. Yesterday I got 5 orders and only 1 was reported in Google Analytics.

I found this topic from 2010 with the same issue, where people were told to run UC 2.4... http://www.ubercart.org/forum/bug_reports/17093/google_analytics_reports...

Thanks in advance for your help,

longwave's picture
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Joined: 09/20/2008
Juice: 487
Re: UC 2.7 / GA 3.3 / Paypal : Analytics doesn't report all orde

It is not possible to track all PayPal orders in GA. GA relies on JavaScript being displayed on the page after payment has been taken; unfortunately it's possible for users to pay at PayPal and then close their browser without returning to the site, so the JavaScript never gets a chance to run.

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