Hello, we thought we were going to get through this project without any errors but I guess it just can't be that good.
Drupal 7 (latest)
Ubercart 3 (latest)
We setup a pretty simple shopping cart and configured UPS, FedEx, with Authorize.net.
All the final testing was successful. We tried lots of test orders and they all went through. The site was good to go.
Then as soon as we went live with Authorize.net (setting "Live transactions in a live account"), we suddenly saw an error.
"Ubercart cannot find a necessary encryption key. Refer to the store admin dashboard to isolate which one."
To me it's totally mysterious and I have no idea why it would work in testing and not work live. The error just wont go away and everything is setup as it should be as far as we know.
Before posting here I went ahead and deleted the variable that holds the encryption key and saved the ../keys directory again in Drupal, but it didn't help. I also checked the older posts here that had a similar problem but either the posts were too old or didn't help.
The only other problem we found was with the shipping because the client entered a few products with weight/measurements that were way out of range, but that shouldn't have anything to do with the encryption key error. We see the error on every order.
We'd greatly appreciate any suggestions with this because I don't know what to look at next. I've checked everything that I know of and it's just confusing at this point.