I use linkpoint to process credit cards and I've come across a slightly inconvenient feature that I would like to circumvent. Whenever a customer enters an invalid credit card number, linkpoint blocks that order number. So for example, a customer goes through the checkout and is assigned order number 5. The customer enters in the wrong credit card info. When the customer clicks pay, he is told the order is declined. When he realizes his mistake and corrects the error and clicks pay, he is told the order is declined again because order number 5 already exists. So basically, it tried to process order number 5 and failed, so it gave up.
Is there a way to increase the order number by one if I receive this error from linkpoint?





Joined: 08/17/2007