I got E-commerce up and running in about an hour and a half, a fraction of the time I spent trying to debug just one of the many problems I found with Ubercart. I wish you guys luck with your project, but you got to stop calling this thing a production-ready platform. I wouldn't dare recommend Ubercart to aynbody serious about putting together an E-commerce site.

Good luck.

Ryan,

I'm not trying to be pessimistic, but I've encountered many limitations in my brief introduction to Ubercart. the only reason I tell you about it is because I think it is a very promising platform and I hope you get it right in the long run. I'm also worried about the image this module gives Drupal as an endlessly buggy beta that is being released for production. IMO you need to start delivering stronger releases, even if it means cutting some features.

Some of the main problems I've encountered:
- There seems to be no documentation for the file download type of product. What I was able to find was in the form of forum threads with other people's problems.
Some of my problems with setting up this feature include:

1. Understanding the file system - I eventually found out that one is supposed to set "the folder" from the settings page to then use the path at the product page, however, this is not immediately apparent anywhere, and the wording is confusing. Solution: 30 mins lost trying to figure it out by myself and then another 30 mins lost reading other people's frustration on the forum.

2. Transaction is not set to complete at the end of a purchase. I eventually figured out that I'm supposed to manually activate a Workflow-ng task, but only after another 60 mins of fighting this site for information found in the form of frustrating forum threads, coupled with insistent trial and error.

3. Email notifications not going out. I eventually figured out that I'm supposed to download the Notify module as part of the family of external modules required by Ubercart, even when Ubercart seems to have its own Notify sub-module. However, this was not expressed anywhere in the documentation and Ubercart did not complain about it. I only came to this realization after yet another information-seeking fight with this site.

I had other problems but I think what's mentioned above is plenty. Setting up the same thing with e-commerce was an entirely painless task that was ready to go in a breeze (I'm a first time e-commerce user as well).

Like I said, good luck with the project, I hope it keeps growing, but IMO it needs to become stable and documented a lot more than it needs new features at this point.

Jose.

Ryan,

About the bug, I was talking about the lack of a link in the file download - I'm pretty sure it is not config related but a bug. Also, I was talking about the bugs other people found in the many threads I read, like the fixes that happened on Feb 4 that managed to get a spot in Beta5 (about sale completion). I can provide links if you are not familiarized with those threads.

In my last post I was mainly addressing my concern about Ubercart being production ready, since it was the matter you had a larger issue with from my posts. Perhaps you and I differ, but IMO as a software developer with 10+ years of experience, a software package is not ready until it is stable and there is documentation for the users to use the damn thing.

I will say that I probably got the toughest deal because I was interested in one of the newest features (file downloads). I presume I would have kept Ubercart if my needs had been simpler; however, there should have been something to warn me and other potential users about the recency of the feature.

Regards.

I also mean no disrespect, but your forum post came on kind of harsh and truthfully I think it's a lil rude to criticize something with nothing really constructive. Bottom line is you came on harsh. The reason I'm writing this is for you, and for the authors of Ubercart. Let me better explain.

I'm not a programmer but any means but I do understand the basics. My specialty is understanding good design and what it takes to get a lot of business. I haven't used ecommerce alpha 4 (alpha), but I did use V3 and let me tell you, E-commerce proved to be not only extremely bug ridden, but ZERO help. You got a response for your problem in no time, I had configuration problem after configuration problem and then finally when it worked, the shipping caused problems. Furthermore Ubercart has been developed for a much shorter time, so comparison is unfair.

Furthermore, I'm a complete newbie and the Workflow-ng you pointed out seemed like a no brainer, as well as all the rest of the store admin panel. It really is super easy as again, i have no programming experience.

My main point in this is Ubercart is a FANTASTIC solution that cost me ZERO money and if i'm going to criticize something I didn't pay for or work on (e.g. have no right to criticize) at least do it in a constructive manner.

So thanks ubercart team because you make other people money and we appreciate it.

-Aaron
Ecopaper.com

Agree, it's a great module. It's my first time using ubercart, and I manage to set it up in a day (I am not a Drupal expert). I'm setting up a site that (will) sell downloadable files.
Well, I had same experience with humanoid:
- ubercart can send the download link to customer's email
- but.. it can only used once
- the files-section only listed the filename, not a link

I'm just about to ask whether it's a normal behaviour (no link in files-section). After reading some posts in this thread, I assume it's not?

If it's a bug, could you give us a patch?

Thanks for the great module!
Regards,

--
Nano Surbakti

THX Shawn!

With your patch from bazaar it works fine again!

best regards
Jürgen

We r havin the same problem... we get no download link in the email...

Anyone has a solution to this problem?

We are using Beta 7...

We are also afraid to upgrade because of the longevity it has taken just to get roles to start workin...3 days...and its two of us workin to try to overcome the hold ups...

Would there b any more hold ups in upgrading to the newest version?

thx torgos... is there anyway that i could upgrade and keep the same settings...or do i have to go reconfiguring stuff again...

can u point me/or direct me on the installation procedures...

or tell me atleast how to run the upgrade?

thx man really appreciate ur input so far...

again thank u for ur advice...it works...

now for the other part...as in common trnd ...u fix one thing then theres something else needin to b fixed...

in the user accounts section under files tab i get this error

warning: Invalid argument supplied for foreach() in /home/*****/public_html/includes/common.inc on line 734.

warning: strtr() [function.strtr]: The second argument is not an array in /home/o****/public_html/includes/common.inc on line 749.

This may not be the correct thread to post...but just wonderin if anyone who has installed Ubercart and set up file downloads has got errors like this and how was it fixed.../?

thx in advance

I have installed ubercart in the last week. I am using the 1.0-rc5 version, and all installed well, and your documentation was great compared to e-commerce. I have one problem, and it seems to be an issue I have sen on a few forum entires, but many of them talk about beta, etc... and the dates seem a few months ago, and the note in one about making a one line entry to line 1761 in the cart module does not see to have the same surrounding code in the example... so I hesitate to make it... here is the question. It seems to do with work flow or the passing of data from the cart or paypal, etc... BTW, I am using PayPal standard as well.

I only sell file downloads.

When I do a sale, all goes great EXCEPT after all is said and done the file does not show up as downloadable on the users MyFile tab. Once the status shows as "Payment Received", and once the status shows as "Pending". I can edit the order, can do a quick switch to some other status, and back to Payment received, and then the file becomes availble to the person... but that requires me to touch every order.

Can anyone give me advice on how to change my system so that when the customer pays down to a zero balance, the file I am selling will be downloadable to the user.

Like I said, I have all the latest ubercart modules per the download pages, and downloaded the current workflow and workflow-ng modules around 5/17 when I installed, so I believe I have all the latest and greatest modules.

Is there a patch? even better (since I can't even remember how to install a patch) is there any by hand module edit adjustments that anyone can post and I will be happy to edit the module by hand. Just don't tell the drupal people I am making by hand edits.

Cheers! Ricco

I have my system set to only allow users to purchase. Also... the user I am having doing the test buying is a user, not annonymous. so it is not an anon issue. I will look at your recommendation about adding to the work flow. I am completely useless at work flow, so it will probably take me some time to figure out how to do what you are recommending