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mstanley64's picture
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Joined: 05/06/2013
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Hi,

Good day friends.

I got an error saying " Access denied
You are not authorized to access this page. "

I do not know what is wrong with this, since I already enabled Download file and View all downloads to anonymous and authenticated users.

Please help me, I am selling a file and sending the download links on their emails. But the thing is when they click on the link. It says access denied.

I hope you can help me fix this.

DanZ's picture
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Joined: 08/07/2011
Juice: 1738
Re: Access Denied On File Download

Check your file system permissions. Make sure that the Web server can read the file.

Try it as user 1 (administrator). Do you still get permission problems?

Post screen shots of the error messages here. That might help.