Sounds like that's the case. Make sure your Workflow-ng config for order completion is enabled.

My role assignment feature is set up to assign the role upon order "Complete" status. My Workflow-NG rule configuration for "Update order status on full payment" is set up and activated to update the order to "Complete" status upon $0.00 or less balance. I have a membership product which includes the role assignment feature.

When running tests of the purchase of the membership product, the order is successfully updated to "Complete" upon payment receipt however the role assignment is not automatically occurring. For some strange reason, I can get the role assignment to occur if I manually update an order from "Pending" to "Complete". So, seems there is an issue with the magic happening in the automatic role assignment.

This is still a problem for me and I am just 12 days from launching my site (April 1st target date).

I also have this issue open in the Drupal.org Uberacrt queue but it isn't getting any attention either: http://drupal.org/node/234781

I've tried creating my own Workflow-NG rules to force a role assignment for my membership product type but it's still not happening. I also tried using "Pending" as the trigger for the role assignment rather than "Complete" but still no luck.

Can anyone help?

Hi Lyle,

Thank you for checking into it.

I am running Ubercart 5.x-1.0-beta6, can you tell me which version you are running?

Also, would it be possible for you to export your Workflow-ng configuration and post it here for us?

The only other variant for me that may factor in is the subscriptions contrib, which I also have installed and configured.

Cheers,

TC

I gave this another try by importing Lyle's configuration. Unfortunately, the results remain the same.

However, I'm not clear why we think the workflow-ng rule config is to blame. The rule is working as advertised. My orders are definitely being updated to "complete" status based on my rule configuration. Isn't the problem with uc_role instead? I've told uc_role (via the Product Settings -> Role Assignments) to assign a certain role upon the order being updated to "complete".

Lyle, did your test include a default expiration of "never"?

Ok, on the Livetest I set roles to be added on the completed status and I adjusted the workflow configuration for payments received to move orders to completed. I received the role w/ a 1 year expiration just fine.

In other words, we can't replicate the bug. We'll need you to verify that you're on the latest code, and then if we're to debug it further we'll just have to get an inside look at your site. I'd double check your role product feature itself to make sure you selected the right role to add.

I'll test this out later as well. I'll just update to the latest code first and see if that helps.

Thanks for all your hard work, it's greatly appreciated.

Cheers,

TC

Okay. Updates ... I spent about 4 hours working on this problem this morning and believe I have a workaround to meet my needs but it does not resolve the true issue with uc_roles completing the role assignment successfully. Below is a summary of actions I've taken and the results found.

1. On Beta 7 ... Ran many, many tests with debug code applied in various ways. The debug code never really produced anything in the log beyond the array from the IPN transaction. Every test I ran successfully updated the order status to "complete" but failed to assign the role.

2. On Beta 7 ... I started to get creative and created my own custom rule configuration to assign the role. Through Devel, I found that my conditions for "uc_order_condition_has_products" and "uc_cart_condition_product_class" where always evaluating to FALSE when they should have been considered TRUE for my membership product that was being purchased. So, even my custom rule was not being processed correctly. An export of that rule configuration is below.


array (
'cfg_23' =>
array (
'#id' => 1,
'#module' => 'workflow-ng',
'#type' => 'configuration',
'#weight' => '0',
'#altered' => false,
'#active' => 1,
'#event' => 'checkout_complete',
'#label' => 'Assign Uber Membership Role',
0 =>
array (
'#type' => 'condition',
'#id' => 2,
'#name' => 'uc_order_condition_order_status',
'#settings' =>
array (
'order_status' => 'completed',
),
'#argument map' =>
array (
'order' => 'order',
),
),
2 =>
array (
'#type' => 'OR',
'#id' => 3,
0 =>
array (
'#type' => 'condition',
'#id' => 4,
'#name' => 'uc_order_condition_has_products',
'#settings' =>
array (
'required' => '',
'forbidden' => '0',
'products' =>
array (
368 => '368',
382 => '382',
),
),
'#argument map' =>
array (
'order' => 'order',
),
),
1 =>
array (
'#type' => 'condition',
'#name' => 'uc_order_condition_has_products',
'#argument map' =>
array (
'order' => 'order',
),
'#settings' =>
array (
'required' => '0',
'forbidden' => '',
'products' =>
array (
368 => '368',
382 => '382',
),
),
'#id' => 5,
),
2 =>
array (
'#type' => 'condition',
'#name' => 'uc_cart_condition_product_class',
'#argument map' =>
array (
'order' => 'order',
),
'#settings' =>
array (
'class' => 'membership',
),
),
),
1 =>
array (
'#type' => 'action',
'#id' => 6,
'#name' => 'workflow_ng_action_user_addrole',
'#settings' =>
array (
'roles' =>
array (
0 => 7,
1 => 4,
),
),
'#argument map' =>
array (
'account' => 'user',
),
),
'#name' => 'cfg_23',
),
)