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Incompatible Environment When Installing Drupal

Submitted by bunnyluv on Wed, 03/26/2008 - 00:16
bunnyluv
Posts: 2
 Joined: 03/26/2008

Hello~ I am quite the newbie. I dabble a lot with websites, but I am mainly a professional illustrator. My most recent endeavor is creating an online shop for my goods. I decided to go with Ubercart~ I uploaded my files to my website, and after selecting Ubercart for configuration I receive an error message that states Incompatible Environment The following error must be resolved before you can continue the installation process:

register_globals is enabled. Drupal requires this configuration directive to be disabled. Your site may not be secure when register_globals is enabled. The PHP manual has instructions for how to change configuration settings. (Currently using PHP register globals Enabled ('1'))

And at this point - I have no idea what to do. If this is something I should be contacting my host about ... 1 & 1 Internet.

Suggestions, answers, hand-holding and head-patting appreciated

<3 bunny
permalink #1 Wed, 03/26/2008 - 02:57
end user
Posts: 58
 Joined: 01/11/2008

You could try it by creating a file name php.ini and put it into your root folder.

In the file add this

register_globals = off

If it shows memory limit errors after that also add this. If it keeps on giving you more memory errors just keep increasing the memory until the errors stop.

memory_limit = 32M

permalink #2 Wed, 03/26/2008 - 08:10
Abilnet

Posts: 105
 Joined: 12/28/2007
Uber DonorBug Finder

Hu bunnyluv, yes, this seems to be a configuration server issue. Maybe you want to open a support ticket with your hosting provider and point them with the error messages to Drupal System requirements and kindly ask them for a solution.

Good luck and welcome to Drupal & Ubercart!

permalink #3 Thu, 03/27/2008 - 01:38
bunnyluv
Posts: 2
 Joined: 03/26/2008

contacted 1 and 1 - they were extremely helpful and turned off the registered_globals~ now i can continue and ask more questions as they arise! huhu

permalink #4 Thu, 03/27/2008 - 02:46
Alaska
Posts: 252
 Joined: 10/16/2007

Have the same issue on this end when checking "phpinfo.php". Seems all the tricks did not turn OFF register globals including a php.ini file in the root. So now asking the host what is the next step.

Have a number of Drupal installs with this host but all are older versions. This is the fist time I have used version 5.7 so it is a bit more challenging. Maybe it is time to find a host that is using PHP 5.

Jim

permalink #5 Thu, 03/27/2008 - 07:04
Abilnet

Posts: 105
 Joined: 12/28/2007
Uber DonorBug Finder

Great to hear you got this solved!

bunnyluv wrote:
contacted 1 and 1 - they were extremely helpful and turned off the registered_globals~ now i can continue and ask more questions as they arise! huhu

permalink #6 Thu, 03/27/2008 - 23:03
Alaska
Posts: 252
 Joined: 10/16/2007

Contacting the host was the answer in my case. They accessed the php.ini file that was only available via SSH and not FTP. Took a look myself using SSH (located a nice SSH clinet with a GUI (much easier to use than Putty) and found the file. Also can change out the PHP memory limits to 20 megs. Took a look at phpinfo and the globals are off so Drupal 5.7 is now working.

Also had an issue with clean URL's and that was just a matter of using the correct statements in htaccess located in the root Drupal directory.

Jim