How does a customer CANCEL a recurring fee?
Example:
Customer just bought a magazine subscription, where he is charged $20/month. But after several months, decides he wants to cancel his subscription (recurring fee).
How would that be done?
(does it have to be done manually by one of the site administrators? if yes, then that's a burden, especially if you think about having many users, and deadlines (what if a customer cancels 1 hour before rebill, but i don't get to his email till 2 hours later? Then i'm stuck having to go through crediting customer his money back, which can have extra merchant fees as a result)




Joined: 11/02/2007