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Admin order is $100 more

Submitted by jasonruyle on Wed, 04/09/2008 - 15:19
jasonruyle

Posts: 77
 Joined: 01/18/2008

I got a few complaints since I've updated to RC2 that our customers could not complete there checkout due to shipping errors. I think I've resolved the issue, our shipping quote is USPS and our prefered method of shipping is first class flat. The product type I had selected was retangle, I switched that to variable and its giving proper quotes.

But, I've noticed that as an administrator when I go to purchase a product, my price of product is the price ($24.95) + $100. So my product should cost $24.95, but its saying that I'm suppose to pay $124.95.

I can only replicate this as an administrator.

Also, when I attempt to get a shipping quote as the administrator, I still get an error. But as an anonymous user, I do not get an error. I do have display errors to administrator set on.

<?xml version="1.0"?>
<RateV3Response><Package ID="0"><ZipOrigination>11740</ZipOrigination><ZipDestination>52245</ZipDestination><Pounds>1</Pounds><Ounces>8.0</Ounces><Size>REGULAR</Size><Machinable>TRUE</Machinable><Zone>5</Zone><Postage CLASSID="23"><MailService>Express Mail Sunday/Holiday Guarantee</MailService><Rate>33.90</Rate></Postage><Postage CLASSID="25"><MailService>Express Mail Flat-Rate Envelope Sunday/Holiday Guarantee</MailService><Rate>28.75</Rate></Postage><Postage CLASSID="2"><MailService>Express Mail PO to PO</MailService><Rate>19.00</Rate></Postage><Postage CLASSID="3"><MailService>Express Mail</MailService><Rate>21.40</Rate></Postage><Postage CLASSID="13"><MailService>Express Mail Flat-Rate Envelope</MailService><Rate>16.25</Rate></Postage><Postage CLASSID="1"><MailService>Priority Mail</MailService><Rate>6.20</Rate></Postage><Postage CLASSID="16"><MailService>Priority Mail Flat-Rate Envelope</MailService><Rate>4.60</Rate></Postage><Postage CLASSID="17"><MailService>Priority Mail Flat-Rate Box</MailService><Rate>8.95</Rate></Postage><Postage CLASSID="22"><MailService>Priority Mail Large Flat-Rate Box</MailService><Rate>12.95</Rate></Postage><Postage CLASSID="4"><MailService>Parcel Post</MailService><Rate>5.67</Rate></Postage><Postage CLASSID="5"><MailService>Bound Printed Matter</MailService><Rate>2.30</Rate></Postage><Postage CLASSID="6"><MailService>Media Mail</MailService><Rate>2.47</Rate></Postage><Postage CLASSID="7"><MailService>Library Mail</MailService><Rate>2.34</Rate></Postage></Package></RateV3Response>

There were problems getting a shipping quote. Please verify the delivery and product information and try again.
If this does not resolve the issue, please call in to complete your order.
permalink #1 Wed, 04/09/2008 - 15:56
jasonruyle

Posts: 77
 Joined: 01/18/2008

The problem was coming from Product Kit.
By removing my single product from Product Kit and then uninstalling it, it fixed the problem.

I came to that conclusion when I realized that I was getting proper quotes with products id2, id3, and id4. Anytime I added product id1, I got the error.

So, I'm assuming that the product kit was trying to write to id1 or they were some how crossed.