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Can't access downloaded files throug email link

Submitted by Mongo on Tue, 04/15/2008 - 18:50
Mongo
Posts: 10
 Joined: 04/15/2008

Hoping you can help out with my snafu. First off, I’m not a developer or a programmer, just a guy trying to figure this out.

I’ve searched through the forums and the UC documentation but no solutions address my situation.

I’m Running Drupal 5.1 with UC v. 5.x 1.0-RC2

I’m trying to access downloaded files through the automated reply message once status is changed to “Complete” and email has been sent. Permissions have been enabled for file download ( in admin/user/access settings.) and the payment method is active.
When I click the link in the email to download the file, I get this message:

"Access denied
You are not authorized to access this page. "

I can access the downloaded files directly either as an authenticated user or as admin via admin>user>user

another poster had said that there were two bits of code error in one of the modules – could this be my problem, if so, is there a patch available for it yet; or, if not, how would I go about fixing this.

Also, does Cron need to be run once multiple module configs are changed?

One last thing; can Update.php only be run once a module has been updated to a newer version?
I tried clicking the link to Update.php from update>build>modules and I got a “File not Found” error

Thanks
permalink #1 Wed, 04/16/2008 - 08:49
anneeasterling
Posts: 23
 Joined: 11/01/2007

I think that it's a permissions issue. Go to admin/user/access and scroll down to the uc_file module. Check "download file" under Anonymous. That will enable the customer to download the file without having to log in.

Happy day,
Anne

permalink #2 Thu, 04/17/2008 - 03:31
Mongo
Posts: 10
 Joined: 04/15/2008

yeah I tried that plus checking the permissions for most everything in all UC modules - no luck

I've been working this issue now for over two days and I think I may have to consider that some part of my install is broken. As an Admin, I can see the downloads in the user account but the UID # that appears as part of the link in the emails is always the same.

I've tried placing orders from different users(with different UID #'s) but the UID# in the email link to the file is always the same.

I'm tempted to just backup and ditch the current install and reinstall and start with a clean slate rather than beating a dead horse...

Anyway, thanks for your suggestion.