I am trying to set up UPS Shipping with a client's site. When trying to generate a shipping quote, I get the following error:
There were problems getting a shipping quote. Please verify the delivery and product information and try again.
If this does not resolve the issue, please call in to complete your order.
I'm not sure I'm using the correct information on the "Shipping Quote Settings" page.
I am using the following for each field:
UPS OnLine Tools Access #: XML/HTML Access Key
UPS Shipper #: Client's UPS Account #
UPS.com user ID: login username for UPS.com
Password: login password for UPS.com
Can anyone shed some light on this?