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Fri, 08/31/2007 - 16:40
Jmmb
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Hello,

We've set up a Ubercart website at http://naturallybambooclothing.com/ and for some reason they are not receiving notification e-mails when an order is placed. I double checked and made sure:

  1. "Send new order notifications to the e-mail addresses specified below." is checked at admin/store/settings/notify
  2. A working e-mail address (mine) is entered below in the "Notification recipients" box.

A notification e-mail *is* being sent to the customer when an order is placed, so I'm not sure why the administrator(s) aren't being notified as well. I'm not sure what else to try at this point, so any help will be much appreciated.

Thanks,

Jim

(Drupal^Ubercart) * (Design^Development^Hosting) = Sundays Energy

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Fri, 08/31/2007 - 16:56
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Ryan
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Re: Admin Notification E-mails Not Being Sent

You can try putting some debug lines into the function uc_notify_checkout() in uc_notify.module. I'd use the watchdog and just see where it's maybe crashing out. Maybe it just can't find the invoice template? I haven't had any problems w/ admin e-mails for our sites.

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Wed, 09/05/2007 - 18:10
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Jmmb
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Re: Re: Admin Notification E-mails Not Being Sent

Thanks for the response. I'm afraid I don't know how to do this (yet). I'd appreciate any specifics you might want to suggest. Or if it's too involved to get into here, are there any good tutorials for debugging something like this? Also, any reference info. on using watchdog - I couldn't find much in the search.

Regards,

Jim

EDIT: It turns out that they *were* getting the notification e-mails - just a mis-communication. Stated otherwise - nevermind Smiling

(Drupal^Ubercart) * (Design^Development^Hosting) = Sundays Energy

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Thu, 09/06/2007 - 08:45
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Ryan
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Re: Re: Re: Admin Notification E-mails Not Being Sent

lol Well, I'm glad it's working either way. Laughing out loud

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Thu, 10/25/2007 - 10:21
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gannon416
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same problem

I'm having the same issue. Did you ever figure it out?

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Thu, 10/25/2007 - 13:28
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oslinux
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Re: same problem

does your watchdog log say nothing about it?

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Mon, 10/04/2010 - 03:29
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drupaltechy
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Hello Friends, Let me

Hello Friends,

Let me describe my website scenario first:

I have multiple store admin and each store admin can create multiple products. Now, when any user goes for final checkout, I want to send email notification to that specific product's admin as well as master admin both.

I can send email to Master admin, via from "Conditional actions" module, of Store Administrator, but how can i manage email notifications to specific store admin, for whose product user is making a purchase? Is there any way, that i can manage this client requirement?

Any one have idea about how to specify conditional action, for specific store admin's product purchase?

Earliest reply would be appreciated !

Thanks,

Aditya

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