I posted a while back having trouble getting all of the shipping methods to work with UPS. Thanks for the help. After that first happened and was fixed the quotes were coming through fine. Now they are coming back at $100-$150 USD more than UPSs site quotes me at. Any ideas why this might be getting thrown off a little? Has anyone had trouble getting correct quotes to come back? Anyone know how to fix this?
UPS Shipping quotes not right
|
|
How do you have the Product packages set in admin under shipping quotes?
Each in its own package
or
All in one
I have them set each in their own, but right now I am only testing it with one product in the cart.
Other Info
- Each product is set to ship with Customers own packing because with other methods UPS wouldn't return ground rates
- One of the products I tested with is a large box that UPS.com ran a quote to ship for about $15 and our Ubercart is saying 153.10
- Smaller packages return values closer to normal
It's the package quantity. I suspect you have all your products set to have only 1 per box, and you sensibly don't do that. Increase the package quantity to something more realistic (or higher) and the rates should go back down.
At some point I had decided that orders of only one kind of product should use that product's package info since it was easy to get. This includes the package quantity and dimensions, which it sounds like not everyone pays attention to. I can't say I blame them, though, since they expected all in one package from the beginning.
How big a box are you testing with? There is an oversize charge, and they also start charging by volume if the weight is too low for its size.
The package I am shipping is for a shovel. All of the products are yard products so they are large. It is 3ftx2ftx2ft and 10lbs. Since we drop ship form the manufacturer we might only send 1 item per box. Do you think adjusting the qty/package to get the prices similar to the UPS.com quote would be reliable overall?
Alright, I just adjusted the qty per box. Although it drops the price per item when purchasing higher quantities it does nothing to bring the individual price in line with what UPS.com is quoting us when we run it manually. Any ideas? I feel like I am missing what you were trying to tell me in the last message, so I apologize for the ignorance.
I realized my problem. I had entered some of my dimension in the wrong unit. I apologize for this inconvenience. Thank you for the help and letting me know about the units/box change.
If your drop shipping I would based the measurement on one box like a USPS 15.5 x 12.5 x3 Box for smaller goods and put 50-100 in the Package quantity. For larger packages I would put a package quantity of 1-10 etc.. You can always use workflow to narrow down oversized packages and more.
It's the package quantity. I suspect you have all your products set to have only 1 per box, and you sensibly don't do that. Increase the package quantity to something more realistic (or higher) and the rates should go back down.
At some point I had decided that orders of only one kind of product should use that product's package info since it was easy to get. This includes the package quantity and dimensions, which it sounds like not everyone pays attention to. I can't say I blame them, though, since they expected all in one package from the beginning.
most carts do maybe that's why everyones keeps making the same mistake by entering 1
|
|
Joined: 07/28/2008