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Getting error when testing PayPal Website Payments Pro, can someone point me in right direction?

Submitted by stompeers on Wed, 09/19/2007 - 17:49
stompeers

Posts: 76
 Joined: 09/19/2007
Bug FinderGetting busy with the Ubercode.

This is the error I'm getting after the verify order screen:

Attempted to process payment but the gateway's function was not found

Below that, it says:

We were unable to process your credit card payment. Please verify your card details and try again. If the problem persists, contact us to complete your order.

I'm guessing this is a simple configuration thing. Any ideas?

Thanks!
Chris
permalink #1 Thu, 09/20/2007 - 18:59
stompeers

Posts: 76
 Joined: 09/19/2007
Bug FinderGetting busy with the Ubercode.

Hi folks, I'm kind of stuck and need to bump this one. Does it seem like a configuration issue? Is there another module I need that didn't get checked when I installed the Ubercart modules?

Thanks!
Chris

permalink #2 Thu, 09/20/2007 - 19:01
arbel
Posts: 128
 Joined: 08/12/2007
Bug FinderGetting busy with the Ubercode.

try setting the configuration in ubercart to send the order in a single line, and not a line for each item...that fixed a bug I had.

permalink #3 Thu, 09/20/2007 - 20:46
stompeers

Posts: 76
 Joined: 09/19/2007
Bug FinderGetting busy with the Ubercode.

Thanks arbel,

While that did fix another error I was having, the above errors are still showing up and the payment is not going through. I have tested the Express Payment option and it works like a charm. Now, I just need to get the Website Payments Pro credit card option working...

Any other ideas as to what could be causing this error, before I start hacking around?

Thanks!
Chris

permalink #4 Fri, 09/21/2007 - 15:06
stompeers

Posts: 76
 Joined: 09/19/2007
Bug FinderGetting busy with the Ubercode.

After doing a bit of digging through the code, it looks like if you have installed the Test Gateway module, it will try loading it when checking out with a Credit Card. I uninstalled the module, and the WPP payment went through fine.

permalink #5 Mon, 09/24/2007 - 11:15
Ryan

Posts: 5269
 Joined: 08/07/2007
AdministratorHead Code Monkey - I eat bugs.

Glad to see you got this fixed. Quick diagnostic question... had you specified Website Payments Pro as the default payment gateway in the payment settings form prior to removing the test gateway module? The credit module should only use the default payment gateway module when specified.

permalink #6 Mon, 09/24/2007 - 13:14
stompeers

Posts: 76
 Joined: 09/19/2007
Bug FinderGetting busy with the Ubercode.

Good question. I had specified Website Payments Pro as the default gateway for the Credit Card payment method. I believe that Test Gateway was checked in the Payment Methods area as an option, and I don't remember what the associated Payment Gateway was for it.