15 replies [Last post]
jpl80's picture
Offline
Joined: 10/07/2008
Juice: 68
Was this information Helpful?

Drupal-5.12 + Ubercart

I get to my cart page and click Checkout, fill out my info and it goes to Paypal web site. Click Pay Now and nothing happens. I've had 5 users test this. I've called Paypal and they said they opened a ticket and will get back to me. My Paypal account is a business account and I just using the Standard Checkout.

What could be wrong?

dr wits's picture
Offline
Joined: 03/22/2008
Juice: 68
Re: Paypal will not accept payment

upgraded to 5.12 over here and my paypal wps is working fine and dandy... don't know what's up.

jpl80's picture
Offline
Joined: 10/07/2008
Juice: 68
getting stuck on the paypal page

The problem doesn't seem to be with my site. Perhaps I've misconfigured the Paypal settings in Drupal and am not sending the correct variables over to Paypal.

jpl80's picture
Offline
Joined: 10/07/2008
Juice: 68
double checked the Ubercart Paypal WPS instructions

went through the instructions and still no luck. Paypal just refreshes when I hit Pay Now and nothing happens. I went through every step on this page and no dice:

http://www.ubercart.org/docs/user/3356/configuring_paypal_website_paymen...

Any ideas of what I might try?

Ryan's picture
Offline
Joined: 08/07/2007
Juice: 15438
Re: double checked the Ubercart Paypal WPS instructions

Are you doing this in the Sandbox or live server? The sandbox is notorious for having trouble.

jpl80's picture
Offline
Joined: 10/07/2008
Juice: 68
Re: Re: double checked the Ubercart Paypal WPS instructions

no, it's a live server... Is there anything I can use to test and see if I'm sending the right variables over to Paypal?

After 2 phone calls and several e-mails, Paypal hasn't been much help thus far.

Ryan's picture
Offline
Joined: 08/07/2007
Juice: 15438
Re: Re: Re: double checked the Ubercart Paypal WPS instructions

Nothing that's passed from Ubercart should affect the "Pay now" button working on their side. PayPal WPS was working fine for me in testing. Are you trying to use PayPal outside the US? That might be affecting it. Puzzled

jpl80's picture
Offline
Joined: 10/07/2008
Juice: 68
Re: Re: Re: Re: double checked the Ubercart Paypal WPS instructi

nope, inside the U.S., Click on the Pay Now button and nothing. Tried on 5 computers and 4 different users... This is wierd... I've searched all 11 pages of "Paypal" search results in this forum. I'm confused...

jpl80's picture
Offline
Joined: 10/07/2008
Juice: 68
Re: Re: Re: Re: Re: double checked the Ubercart Paypal WPS instr

Ryan, if you can't think of any reason why it won't work then that just reaffirms my belief that this is soley a Paypal issue. Guess I will have to call them back and lean a little heavier...

jpl80's picture
Offline
Joined: 10/07/2008
Juice: 68
Re: Re: Re: Re: Re: Re: double checked the Ubercart Paypal WPS i

Paypal has responded. Not sure how I would go about doing this.


We discovered if we separate the HTML form code for the submit to PayPal from your site and test with that it is successful. If we initiate a payment directly from your website we are able to recreate the issue you are experiencing.

It may be related to the active content in your site.

I suggest inserting a target statement in the form to see if that resolves the issue. For example:

<form target='paypal' action='https://www.paypal.com/cgi-bin/webscr' method='post'>
Ryan's picture
Offline
Joined: 08/07/2007
Juice: 15438
Re: Re: Re: Re: Re: Re: Re: double checked the Ubercart Paypal W

Are you using Secure Pages? And if so, have you added cgi-bin/webscr to your allowed URLs?

jpl80's picture
Offline
Joined: 10/07/2008
Juice: 68
Re: Re: Re: Re: Re: Re: Re: Re: double checked the Ubercart Payp

No, I'm not using secured pages. It never occured to me to do so because the users are transferred to Paypal... should I be using SSL?

Ryan's picture
Offline
Joined: 08/07/2007
Juice: 15438
Re: Re: Re: Re: Re: Re: Re: Re: Re: double checked the Ubercart

Nope, was just curious. Try the target thing and see if it helps... I'm not sure I really understand where your problem is. Link?

jpl80's picture
Offline
Joined: 10/07/2008
Juice: 68
Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: double checked the Uberc

How do I modify the form to add an attribute? I know how to customize themes... but modules? Would I have to run update.php and go throught the entire backup process?

my url is http://www.pongstuff.com

Pick an item -> add to cart -> see cart -> checkout -> review order -> Paypal site -> Pay Now -> Nothing.

the_canuck's picture
Offline
Joined: 10/08/2008
Juice: 54
Re: Paypal will not accept payment

Has there been any resolution to this problem?

I am having customers complain of the issue exaclty as you describe above. Stanger yet, some orders are making it through just fine.

Is the problem confined to only one browser?

I'm running Drupal 6.9 and uber 2.x

Andrew

the_canuck's picture
Offline
Joined: 10/08/2008
Juice: 54
More info: Seems to work

More info:

Seems to work fine in Paypal Sandbox for me running Firefox. I haven't been able to replicate the problem on my own but have several customers with the same issue.

Andrew