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Wed, 12/17/2008 - 01:27
Manne
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Hi

In the checkout the Order Total includes the tax amount, under "Payment Method". But on the Review order page the Order total doesnt include the tax amount. The tax isnt't included in the order total in the customer e-mail either.

It shows up like this:

Subtotal: 1000
Shipping: 100
Tax: 275
Total: 1100

How can i solve this problem?

Thanks in advande
Manne

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Wed, 12/17/2008 - 11:28
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Ryan
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Re: Review order, order total isn't including tax

What version of UC are you on? I haven't run into this problem before.

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Sat, 12/27/2008 - 20:06
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strompf
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(almost) Same problem here

Hi folks,

I have almost the same problem: At Home > Shopping cart > Checkout > Review order (the beautifully formatted table), it mentions the "total product ammount" and separately shipping costs, but not the total amount including taxes (VAT). Contrary to what was posted above, the total amount is mentioned correctly in the confirmation e-mail as well as in the online available order.

I use Ubercart 1.6 for Drupal 5.x (downloaded November 7, 2008). I use Drupal 5.12 (downloaded November 7, 2008).

Any help would be gracefully appreciated. If I meanwhile find a solution myself, I will post it.

Thanks already & regards,
Jeroen Strompf.

P.s.: I'm learning Drupal & Ubercart for two or three months now (not full-time!) and I am so impressed by it! I am so happy that I did look for an alternative for osCommerce.

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Sun, 12/28/2008 - 14:35
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TR
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strompf wrote:it mentions
strompf wrote:

it mentions the "total product ammount" and separately shipping costs, but not the total amount including taxes (VAT).

Contributed modules are often the source of problems with the checkout process. In this case, I recall that Userpoints had that same typo ("ammount"), so I'm guessing you have Userpoints and maybe other contributions enabled. I suggest first disabling all contributed modules. The review order page should now display properly. Then enable the modules one by one until the bad behavior returns. That way you can pinpoint the cause of the problem.

<tr>.
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Mon, 12/29/2008 - 08:46
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qrios
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Cool profile pic award.Getting busy with the Ubercode.Internationalizationizer
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Re: strompf wrote:it mentions

I've seen the same kind of error. I could even see in the checkout AJAX review pane that the total was first displayed OK, and a split second later renewed with a wrong total excluding taxes. This must indeed be due to a bad contrib module messing with the order total. Will post here if I have more info.

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Fri, 01/02/2009 - 17:22
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strompf
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Probably found it

I probably found the reason of this problem in my specific case: I hadn't specified a payment method!

This particularly site is b2b, and customers get a separate invoice. Therefore I hadn't bothered to set anything related to payment. That's probably why the Order Review table wasn't displaying totals. At another site, I had specified PayPal for payment, and there totals were displayed.

I am excited to have seen your comments and to know that I am not alone in these matters!

Regards,
Jeroen.

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Tue, 01/27/2009 - 09:18
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Manne
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Re: Review order, order total isn't including tax

In my case it was a contributed module that caused the problem. I simply re-installed the module and now it works again. Thanks everyone.

Manne

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Fri, 01/30/2009 - 05:14
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qrios
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Hi Manne, Please specify

Hi Manne,

Please specify "contributed module", it could help others Smiling.

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Tue, 02/10/2009 - 10:03
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Manne
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Re: Hi Manne, Please specify

It was the uc_pma (Payment Method Adjustments) module.

Manne

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