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Mon, 01/26/2009 - 11:40
 For some reason, my state/province field isn't updating when I change country in the checkout form. I think it did at some point. I recently updated ubercart, and not sure if that's got anything to do with it. Auto-complete works in other forms, e.g. taxonomy field in entry forms, so not sure what I've done wrong. How would I troubleshoot this? I'm using Ubercart 5.x-1.7
Re: State/Province not auto-updating
Just tested in Garland theme, and it's not updating there either. Wierd.
Re: Re: State/Province not auto-updating
Curious... it shouldn't be a version issue, however there might be some other JS error on the page interfering. I'd check for that.
Re: Re: Re: State/Province not auto-updating
Painful. Other cart Javascript in the page appears to be functioning. I'm very close to jumping ship. So much work to get this to work.
Re: Re: Re: Re: State/Province not auto-updating
Can you look on the Livetest and tell me if the JS there works for you? Could be a browser issue? That JS is tested regularly, and the Livetest always runs the latest code. That's what leads me to believe it's something else on your site... Can you post a link?
Re: Re: Re: Re: Re: State/Province not auto-updating
It's definitely something wrong on my end. Livetest works for me, and I've been testing my store on different machines and browsers. I just can't figure out what's blocking it from firing. Thanks for offering to take a peek, Ryan. The store is here: http://konigi.com/store   
Re: Re: Re: Re: Re: Re: State/Province not auto-updating
Like Ryan thought, there's a JavaScript error on your checkout page which is preventing subsequent JavaScript on that page from functioning. (Firebug is great for finding these things, BTW). I suspect it's because you're using jQuery Update 1.0. I suggest either using jQuery Update 2.0 or disabling jQuery Update entirely. 
6.0
Hi Guys. I recently moved my drupal site to a different directory folder in the same hosting. When I did that the autoupdate of the State/Province suddenly stopped loading values. For example when I first go to the Checkout page everything loads fine, all the State/Province of the Philippines loads. i'm sure this has something to do with the change of folders but i'm stumped where to look. I'm using ubercart-6.x-2.1
japo32 wrote:
Hi Guys. I
Hi Guys. I recently moved my drupal site to a different directory folder in the same hosting. When I did that the autoupdate of the State/Province suddenly stopped loading values. For example when I first go to the Checkout page everything loads fine, all the State/Province of the Philippines loads. i'm sure this has something to do with the change of folders but i'm stumped where to look. I'm using ubercart-6.x-2.1 i made a workaround and removed the state/province field completely. I just labeled the "City" field as State/Province.
Same Problem - State/Province not updating
I'm having the same problem as jibbajabba, in the checkout. The only "extra" javascript we've added is to select a stylesheet based on browser - very basic.
Re: Same Problem - State/Province not updating
Firebug shows an error on that page: Failed to load source for: http://diversityjournal.com/home?q=uc_js_util/zone_select I'm guessing you've installed Drupal in a subdirectory "home" and are using pathauto or .htaccess rules to re-write your URLs, causing the Ajax to fail. 
Re: State/Province not auto-updating
I'm having the same issue with a friends website. Www.nicksentience.com when I go through the checkout and try and change the country on the order form the state/province doesn't update properly giving the user an error message. If the user then presses submit again they get a second error message but are then able to update the state/province. Of course most people won't do what I did (press submit again) so orders are being lost. Any ideas anyone? With thanks James
index.html
If you're using an Apache web server, this may have to do with your DirectoryIndex setting (I don't know what the corresponding setting is for IIS or others). In uc_store/uc_country_select.js you can see that the URL for retrieving the country's state/provinces is "?uc_js_util/zone_select", so if you have an index.html file in place and it has higher precedence than index.php, it gets loaded instead of Drupal handling the query. To fix, edit uc_country_select.js and simply change all instances of "?uc_js_util/zone_select" with "index.php?uc_js_util/zone_select". |
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