10 replies [Last post]
rodman's picture
Offline
Joined: 01/25/2009
Juice: 16
Was this information Helpful?

Hello,

I am run ubercart - It is great solution for ecommerce site, but - my site is very slow... Other site on same server works fine... For this reason I mean that problem is not in configuration on my server. Can you help me?

Rodman

end user's picture
Offline
Joined: 01/11/2008
Juice: 1198
Re: Site very very SLOW

Is this your own server or a shared host? If your own server, what are the specs?

Abilnet's picture
Offline
Uber DonorBug Finder
Joined: 12/28/2007
Juice: 718
rodman wrote:...For this
rodman wrote:

...For this reason I mean that problem is not in configuration on my server...Rodman

Just fishing, but are you absolutely sure the server requirements are satisfied? (PHP memory limit in particular)

Leetamus's picture
Offline
Joined: 01/21/2009
Juice: 97
Re: Site very very SLOW

Try checking your logs in Drupal to see if you might have any missing files (page not found) errors. I had a site that was looking for a css file that didn't exist and it took forever to load until I fixed that.

gregoryheller's picture
Offline
Joined: 02/18/2009
Juice: 92
Re: Site very very SLOW

I've had the same experience with drupal 6 and the latest ubercart on one of our client sites. for anon or even normal authenticated users things aren't so bad, but for the administrators loading and submitting the admin/build/modules page and admin/user/permissions as well as some other admin pages takes exceptionally long, and much longer than other sites on the same server that are running without ubercart.

Our php memory limit for this site is set to 256mb, which far exceeds the recommended memory limit for drupal with complex modules.

I will say we also have civicrm installed on this site, but again, we have other sites on similarly configured servers running with civicrm and without ubercart that are not slow.

We are using a very limited number of the ubercart modules, and I am wondering if i can remove the unused ubercart modules (like all the shipping and tax related modules) and whether or not that will impact the speed issue. Any ideas?

tcindie@drupal.org's picture
Offline
Getting busy with the Ubercode.
Joined: 05/15/2008
Juice: 440
Re: Re: Site very very SLOW

If the modules aren't installed, just sitting there listed as available they shouldn't impact site speed at all. At most they are adding a tiny delay while loading the /admin/build/modules page.. even that though should be negligible.

Follow me on twitter.

torgosPizza's picture
Offline
Bug FinderEarly adopter... addicted to alphas.Getting busy with the Ubercode.
Joined: 08/14/2007
Juice: 4110
Re: Re: Re: Site very very SLOW

What are your specs on the server? Shared or dedicated? Memory is only one part of the bottleneck.. if you have slow processors and slow drives, then it'll be slow to load your admin pages.

Also, just FYI: we have a fairly beefy dedicated box for our site and those admin pages still take a few second to load. It's not minutes, maybe a few seconds (10 when it's high server load) but keep in mind the Admin pages are loading a ton of stuff when you bring them up. If the rest of the site isn't slow then that's okay, but if your entire slide is sluggish then yes, time to revisit your specs.

--
Help directly fund development: Donate via PayPal!

gregoryheller's picture
Offline
Joined: 02/18/2009
Juice: 92
Re: Re: Re: Re: Site very very SLOW

shared server. quality hardware. problem does not exist on sites that are not running ubercart modules. and the delay did not exist on this site before hardware.

Loading the module page can take upwards of 30 seconds. My connection is usually >12mbps down and 6mbps up.

I just tested my speed and the page load times (mind you it is 12am pacific and no one is likely on the site, or others on the server), my connection is 17mbps down and 8.5 mbps up. modules page took between 50 and 60 seconds to load (over https).

torgosPizza's picture
Offline
Bug FinderEarly adopter... addicted to alphas.Getting busy with the Ubercode.
Joined: 08/14/2007
Juice: 4110
Re: Re: Re: Re: Re: Site very very SLOW

Shared server with whom? I know most shared environments have what they call a CPU Time cap. They basically take a measurement of what kind of load your server is experiencing, and depending on your allotment of CPU Time, will adjust the power that the processor is using (likewise with RAM space) and that could show up as pages that load slowly.

That being said, 60 seconds is a long time, but some shared hosts are different than others. I am using Dreamhost for one of my sites (haven't moved off it yet) with their most basic plan, and my Drupal sites don't take THAT long to load, without Ubercart, but I am found waiting for several seconds. However - it also takes quite a bit longer on Dreamhost for those pages to load than on a provider such as HotDrupal.com or AN Hosting (Midphase). In shared hosting, the hardware is only a small part of the puzzle.

Who's your host?

--
Help directly fund development: Donate via PayPal!

TR
TR's picture
Offline
Bug FinderFAQ ModeratorGetting busy with the Ubercode.
Joined: 11/05/2007
Juice: 3424
Re: Re: Re: Re: Re: Re: Site very very SLOW

Try turning on the devel module query log and see if you can identify any problems there. 60 seconds is a really long time. I think it's likely something is failing, maybe a timeout as mentioned in #3.

<tr>.
Abilnet's picture
Offline
Uber DonorBug Finder
Joined: 12/28/2007
Juice: 718
Re: Site very very SLOW

On the slow site(s) are you using any external scripts? (Analytics for example) ...if yes, try to disable them or related modules and try again (I've found Analytics sometimes jams for a while... also, better to have the code at the bottom of the page, as Google recommends))

EDIT: Found also this