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drfuzetto@yahoo.com's picture
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Joined: 01/17/2009
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How come when I select Customer Supplied Package as my package type I am required to enter the package dimensions? When I use the UPS online tools the shipping cost is calculated by weight and zipcode and doesn't care the dimensions unless it is an oversized package. The shipping on my site is over by about $.32 to over a dollar and I believe the dimensions are throwing it off.

Please help.

Thanks

Daman's picture
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Joined: 10/08/2008
Juice: 82
Re: UPS required dimensions

I too am having the exact same problem. I think that dimensions should not be required for Custom Packaging. Any way of disabling this requirement?

SuperDuperDan

cybertoast's picture
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Joined: 12/25/2008
Juice: 33
I posted a patch for this issue ..