Delivery Information not appearing properly in IE7

Project:Ubercart Contributions
Component:Code
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Priority:normal
Assigned:Unassigned
Status:active
Description
Project: 
Ubercart

Alpha7e.

Check out this screencast. You will see that the Delivery information shows no fields. In order to 'solve' this user needs to open the 'Billing information' and refresh (F5) the page.

Ryan's picture
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Re: Delivery Information not appearing properly in IE7

Hmm... another interesting bug. I can't reproduce it... but I'll try it from a fresh install and see if that makes a difference. Can you tell me what OS you're running on? We're using Win XP Pro with IE7 version 7.0.5730.11.

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Re: Re: Delivery Information not appearing properly in IE7
Assigned to:Ryan» amitaibu@drupal.org

Hey, how come I didn't get an email notification for this... well,

XP, IE7.0.5346.5

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is this bug still happening?
Assigned to:amitaibu@drupal.org» Shiraz

One of my clients is getting this with her IE 7.06. The screenshot is gone but the description sounds identical except that for us it's with the billing field.

Is this still happening for you?

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Re: Delivery Information not appearing properly in IE7
Assigned to:Shiraz» amaria

I could not get this to work even with the Garland theme so I wound up unsetting the "Use collapsing checkout pane" setting in the checkout configuration. Hopefully someone can come up with a solution for this.

Chisholm Technologies, Inc.
Custom software development since 1999!
www.chisholmtech.com

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seconded
Assigned to:amaria» greggles

I hit upon this as well. I can confirm that the delivery information is in the HTML but is not being displayed, which is quite odd. I guess it's some sort of Javascript/CSS display bug?

The site is http://www.sillydittiesforkiddies.com/

Greggles Drupal Articles

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Re: seconded
Assigned to:greggles» Lyle

The fieldsets on the checkout page are closed on that site, but they open just fine for me. There's a setting to keep them open in the Checkout settings.

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Re: seconded
Assigned to:Lyle» greggles

It seems to depend on the specific version of IE. IE7 is fine, IE6 is not (at least in my testing, which conflicts with the initial subject here).

We've decided to just ignore the issue since it isn't consistently repeatable and IE6 should be dead soon...

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Re: Delivery Information not appearing properly in IE7
Assigned to:greggles» longwave

A small number of customers who use IE7 are experiencing a similar problem where a JavaScript error is reported during checkout at http://www.lowcarbmegastore.com/ which subsequently means they can never complete the checkout page.

Neither myself nor a number of other people have been able to reproduce it, even with the exact same version of IE installed, so I'm finding it impossible to track down - I can only suspect it may be due to an interaction with some other third party software, somehow.

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Bug reports and feature requests should be posted at http://drupal.org/project/issues/ubercart
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Same issue with IE7 on RC3
Assigned to:longwave» river_t@drupal.org

I'm seeing the same issue with people using IE7 on a site running RC3. In this case, the delivery pane is disabled and billing address pane was the one missing all the fields. For now I just unchecked both: "Use collapsing checkout panes with next buttons during checkout" and "Collapse a pane when its next button is clicked" and that seems to resolve it.